Wambi

Virtual customer assistant

Wambi

400/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Detailed virtual digital customer service provider and data entry and analysis specialist, with 5 years of experience in sales and two years in teaching high school.

Top Skills

A/B Testing · <1 yearAI Agent Development · <1 yearAirtable · <1 yearAsana · <1 yearBardeen · <1 year

Skills & Expertise

Customer Success

Video SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
Ticket ManagementBeginner
ZendeskBeginner
LiveChatBeginner
Customer.ioBeginner
Email SupportBeginner
Live Chat SupportBeginner

Content & Writing

CopywritingBeginner
Blog WritingBeginner
Technical WritingBeginner
Creative WritingBeginner
Email CopywritingBeginner

AI & Automation

GitHub CopilotBeginner
MidjourneyBeginner
Jasper AIBeginner
Copy.aiBeginner
HeyGenBeginner
SoraBeginner
Make (Integromat)Beginner
Power AutomateBeginner
Workflow AutomationBeginner
Prompt EngineeringBeginner
LLM Fine-tuningBeginner
AI Agent DevelopmentBeginner
Google Vertex AIBeginner
Claude/Anthropic APIBeginner
Computer VisionBeginner
YOLOBeginner
Reinforcement LearningBeginner
Data LabelingBeginner
Feature EngineeringBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Python (Pandas/NumPy)Beginner
Data VisualizationBeginner
DatabricksBeginner
Google Analytics 4Beginner
SegmentBeginner
Data MiningBeginner
MetabaseBeginner
A/B TestingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
BardeenBeginner
AsanaBeginner
Monday.comBeginner
NotionBeginner
ClickUpBeginner
TrelloBeginner
JiraBeginner
BasecampBeginner
LinearBeginner
AirtableBeginner
CodaBeginner

Work Experience

Teacher

Kyumbi secondary

May 2024 - May 2026

Job Responsibilities:

Teaching

JiraTrello

Sales manager

Dlight solar

Dec 2018 - Dec 2023

Job Responsibilities:

Sales

Technical SupportPhone SupportTicket ManagementLiveChatEmail SupportCustomer.ioLive Chat SupportWorkflow Automation

Quick Stats

Age24 years
English LevelFluent
ID VerificationNot verified

Certifications

Certified Google ads manager