Virtual customer assistantVirtual customer assistant
Wambi
400/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone
$400
per month
($2/hour)
Member since November 2026
Profile Description
Detailed virtual digital customer service provider and data entry and analysis specialist, with 5 years of experience in sales and two years in teaching high school.
Top Skills
A/B Testing · <1 yearAI Agent Development · <1 yearAirtable · <1 yearAsana · <1 yearBardeen · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Video SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
Ticket ManagementBeginner
ZendeskBeginner
LiveChatBeginner
Customer.ioBeginner
Email SupportBeginner
Live Chat SupportBeginner
Content & Writing
CopywritingBeginner
Blog WritingBeginner
Technical WritingBeginner
Creative WritingBeginner
Email CopywritingBeginner
AI & Automation
GitHub CopilotBeginner
MidjourneyBeginner
Jasper AIBeginner
Copy.aiBeginner
HeyGenBeginner
SoraBeginner
Make (Integromat)Beginner
Power AutomateBeginner
Workflow AutomationBeginner
Prompt EngineeringBeginner
LLM Fine-tuningBeginner
AI Agent DevelopmentBeginner
Google Vertex AIBeginner
Claude/Anthropic APIBeginner
Computer VisionBeginner
YOLOBeginner
Reinforcement LearningBeginner
Data LabelingBeginner
Feature EngineeringBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Python (Pandas/NumPy)Beginner
Data VisualizationBeginner
DatabricksBeginner
Google Analytics 4Beginner
SegmentBeginner
Data MiningBeginner
MetabaseBeginner
A/B TestingBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
BardeenBeginner
AsanaBeginner
Monday.comBeginner
NotionBeginner
ClickUpBeginner
TrelloBeginner
JiraBeginner
BasecampBeginner
LinearBeginner
AirtableBeginner
CodaBeginner
Work Experience
Teacher
Kyumbi secondary
May 2024 - May 2026
Job Responsibilities:
Teaching
JiraTrello
Sales manager
Dlight solar
Dec 2018 - Dec 2023
Job Responsibilities:
Sales
Technical SupportPhone SupportTicket ManagementLiveChatEmail SupportCustomer.ioLive Chat SupportWorkflow Automation
Quick Stats
Age24 years
English LevelFluent
ID VerificationNot verified
Certifications
Certified Google ads manager