Virtual AssistantVirtual Assistant
Vince
ID Verified$100
per month
($1/hour)
Profile Description
I'm an experienced Virtual Assistant with a background in customer support, real estate operations, e-commerce, and CRM management. I've worked with businesses in real estate, health supplements, and other service industries, handling customer inquiries, scheduling appointments, managing property listings, organizing spreadsheets, updating customer records, and coordinating daily operations. I'm familiar with GoHighLevel, Shopify, WordPress, Google Workspace, Notion, and other business managem...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Human Resources
Marketing & Growth
Real Estate Operations
Sales & Business Development
Software Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Real Estate Agent
Nest Seekers International
May 2026 - Nov 2026
Job Responsibilities:
• Managed RentHop and StreetEasy rental listings, inventory spreadsheets, price updates, prospect communications, and tour requests. • Maintained lead data in GoHighLevel and coordinated with leasing offices and prospective tenants.
Customer Support Representative
Resilia
Jan 2026 - Sep 2026
Job Responsibilities:
• Handled customer concerns involving supplement orders, subscriptions, cancellations, refunds, shipping, and product inquiries. • Documented escalations and follow-ups; consistently performed strongly on phone support and service quality.
Operations Manager
Rocky HVAC
Jun 2025 - Dec 2025
Job Responsibilities:
• Led six agents across inbound and outbound teams; monitored booking accuracy, performance, and day-to-day operations. • Created procedures, QA checklists, and mock-call training; coached staff and addressed operational issues.
Social Media Manager
Kurious Learning Center
Jan 2025 - May 2025
Job Responsibilities:
• Coordinated two team members responsible for graphics, email, and website content; assigned tasks and tracked deadlines.
Retention Sales Specialist
Moerie Beauty
Jan 2024 - Dec 2024
Job Responsibilities:
• Supported subscription retention and customer concerns, offered alternatives, and handled objections with clear product communication.
Telemarketing Sales Specialist
Bioma Probiotics
Jan 2023 - Oct 2023
Job Responsibilities:
• Handled inbound and outbound product inquiries, explained offers, qualified leads, and maintained CRM records.
Quick Stats
Education
High-school
Camarin High School
2012 - 2015