front end/ Customer supportfront end/ Customer support

Technical support professional with hands-on experience resolving customer technical issues at high volume at D.light, diagnosing hardware and software faults as a Junior IT Officer, and debugging web code as a front-end developer in React and Next.js. A patient, clear communicator who turns technical problems into simple step-by-step solutions, onboards and verifies users accurately, and learns new software quickly. Also supports a community platform as a volunteer tech expert, guiding teams th... See more