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Profile Description

Franchesca Genela Ilar is an experienced professional with a diverse background in Human Resources, talent acquisition, recruitment, HR administration, customer service, and sales. She has held HR leadership and supervisory roles at Concentrix Philippines, Afni Philippines, Valor Global Philippines, Wedz Jireh Manpower Services, and Cancun Unlimited Philippines, handling full-cycle recruitment, candidate sourcing and screening, onboarding, employee relations, compliance, workforce planning, and recruitment performance management. As a Freelance Medical Virtual Assistant, she managed recruitment and administrative support for clinical and non-clinical staff, staff scheduling, personnel records, and compliance documentation. In addition to her HR experience, she worked at Premiere Calls International from [phone hidden] to [phone hidden], handling insurance and loan refinancing accounts, conducting cold calls, generating leads, and scheduling appointments for licensed specialists. From [phone hidden] to [phone hidden], she worked at ICALL AID Solutions, managing outbound calling campaigns for solar and mortgage services. She also worked at AC Telecall Services from [phone hidden] to [phone hidden], focusing on insurance and home improvement campaigns, lead generation, consultative selling, and client relationship management. Her combined experience demonstrates strong leadership, communication, organizational, customer service, and problem-solving skills, along with the ability to manage teams, achieve targets, and support business operations effectively.

Top Skills

Profile Description

Versatile Virtual Assistant and HR Operations Specialist with over three years of remote experience optimizing workflows for global companies. Expert in managing applicant pipelines via Greenhouse, maintaining 98% CSAT scores on Zendesk, and automating workflows using Asana and Zapier to cut data errors by 35%. Highly organized and proactive, I bridge the gap between administrative support and people operations. Hire me to regain valuable hours in your day; I seamlessly handle your calendar, customers, and compliance documentation with minimal supervision, allowing you to focus entirely on scaling your core business operations.

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Profile Description

Psychology graduate with over 2 years of combined experience in administrative support, HR operations, real estate administration, and business coordination. Skilled in document preparation, records management, onboarding, calendar coordination, data tracking, and stakeholder communication. Experienced in supporting executives, managing confidential information, coordinating visa documentation, and improving administrative workflows using digital tools. Detail-oriented, adaptable, and proactive, with strong written English communication skills and a commitment to delivering accurate, organized, and reliable support in remote work environments.

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Profile Description

My background consists of customer success, client support, and change management, where Ive spent years focused on helping clients, resolving their concerns, all while making sure they have a positive experience while still meeting my targets. I enjoy working in fast-paced environments has taught me how to communicate clearly, stay organized, and manage competing priorities while maintaining a high standard of service. I genuinely enjoy helping people, understanding what they need, and solving the problem. I'm someone who takes ownership of my work, learns quickly, and stays calm under pressure

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Creative Marketing Specialist, Social Media Manager, and E-commerce Professional with a strong background in digital marketing, content strategy, brand growth, and website design. Combines creative vision with data-driven strategy—specializing in content creation, high-performing Meta Ads campaigns, influencer collaborations, and digital campaigns that drive engagement, conversions, and measurable growth. Adept at aligning marketing initiatives with operational efficiency and exceptional customer experience, backed by valuable experience as a Subject Matter Expert in order management and customer support.

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Procurement and Supply Chain Virtual Assistant with 5+ years of experience supporting procurement, supplier sourcing, inventory management, order processing, logistics, and administrative operations. Experienced in researching suppliers and products online, comparing prices and quotations, communicating with suppliers, coordinating orders, and maintaining accurate procurement and inventory records. I have worked with suppliers across China, Europe, and East Africa and am comfortable handling supplier communication, follow-ups, documentation, and negotiations professionally. I am highly proficient with Google Workspace, Microsoft Office, Excel, ERP systems, and remote collaboration tools. I am organized, detail-oriented, a fast learner, and comfortable working independently in a fully remote environment. I bring a combination of practical procurement experience, strong online research skills, and reliable administrative support to help businesses source efficiently and keep their operations running smoothly.

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Profile Description

Experienced HR and administrative professional with over 10 years of human resources experience, complemented by a background in U.S.-based virtual recruitment, caregiver onboarding, online ESL instruction, customer service, and administrative coordination. Skilled in recruitment, employee relations, payroll administration, benefits management, scheduling, documentation, and customer communications. Familiar with various HR, recruitment, and communication platforms, with a strong commitment to accuracy, confidentiality, organization, and delivering excellent service.

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Profile Description

Dedicated and customer-focused retail professional with extensive experience in customer service, credit administration, sales, merchandising, and cash handling within fast-paced retail environments. Proven ability to build strong customer relationships, exceed sales and credit targets, and deliver exceptional customer experiences. Skilled in handling administrative duties, product promotion, complaint resolution, and inventory support. A reliable and hardworking individual with strong communication, teamwork, and organizational abilities, committed to contributing positively to organizational success.

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Profile Description

An efficient, goal-driven, and dependable virtual assistant with proven excellence in performing tasks without the need for supervision. With years in leadership, I honed my skills through planning projects, scheduling operations, and resolving problems encountered by the team. I am also committed in the ministry as a mentor which strengthened my interpersonal and communication skills. Also, I am highly capable of email management, travel management, and social media management. Expert in Microsoft Office, Google Suite, Canva and have excellent writing skills; I am well equipped to support your needs.

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Profile Description

Strategic Human Resource & Administration Manager with 10+ years of experience leading HR operations, recruitment, employee relations, and workforce planning. Skilled in HRIS systems including SAP and SYSPRO, payroll administration, compliance, and performance management. Proven ability to improve HR processes, support leadership decision‑ making, and strengthen employee engagement. Experienced supporting multicultural teams and remote workforce operations.

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Profile Description

I am a versatile professional with experience as an Administrative Officer, Social Media Manager, Admin, Freelancer, and Data Entry Specialist. I have a proven track record in office management, organizing schedules, maintaining accurate records, and providing efficient administrative support. In addition, I manage social media accounts to increase engagement, create content, and maintain brand consistency. As a freelancer, I am adaptable, self-motivated, and able to handle multiple tasks with attention to detail and timely delivery. My data entry skills allow me to process information accurately and maintain organized digital records. I combine strong communication, problem-solving, and time management skills to contribute effectively in any professional environment.

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Profile Description

Most growing businesses don't have a people problem. They have a systems problem. Projects get scattered. Deadlines slip. Your team has tools, but no one uses them the same way. So instead of clarity, you get chaos. That’s where I come in. I’m Joeylynn, I help growing businesses fix that through: Operations audits Workflow mapping Process improvements SOP documentation ClickUp optimization Team accountability systems Ongoing project coordination Adhoc virtual assistance Over 17+ years as a Virtual Assistant and Operations Project Manager, I have supported founders, coaches, and digital marketing agencies rebuild ClickUp systems from the ground up, architecting ClickUp ecosystem across multiple departments, and running backend operations, launches, and team communication. I don't believe in overcomplicating things. My goal is a system your team will actually use and not another tool that gets ignored! If your operations feel scattered and you're ready for structure, let's talk.

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Profile Description

I'm a versatile professional with over 8 years of experience across operations management, project management, executive assistance, team leadership, digital marketing, and administrative support, primarily working with US-based clients and businesses. Throughout my career, I've managed daily business operations, led cross-functional teams, coordinated multiple projects, handled client relationships, and streamlined workflows to improve efficiency and productivity. My experience spans construction, home improvement, marketing agencies, and other service-based businesses. I also have a strong background in CRM management, scheduling, invoicing, client communications, social media management, campaign coordination, reporting, and creative strategy. I'm proficient in various tools, including Google Workspace, Microsoft 365, Asana, [link hidden], QuickBooks, HubSpot, Salesforce, GoHighLevel, and Canva. I'm highly organized, adaptable, detail-oriented, and proactive. I take ownership of my responsibilities, enjoy solving problems, and work well both independently and collaboratively. My goal is to bring reliable support, strong leadership, and meaningful contributions to a growing organization.

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Profile Description

Detail-oriented Virtual Assistant with a strong background in administrative support, calendar and email management, and client communication. Skilled in handling scheduling, data entry, document preparation, and CRM management to ensure smooth day to day operations. Adept at multitasking in fast-paced remote environments while maintaining accuracy and professionalism. Committed to delivering efficient, organized, and client-focused support that enhances productivity and business growth.

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Profile Description

Computer literacy. Stock taking. Admin assistant. Quality controller. Quality assurance. Biotechnologist

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Empathetic and patient professional with strong communication, active listening, and problem-solving skills. Experienced in understanding individual needs, providing thoughtful support, and handling sensitive conversations with compassion, professionalism, and respect. Committed to creating a safe, nonjudgmental environment where people feel heard, valued, and supported while helping them identify appropriate next steps.

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Im working as admin Associate at home choice since [phone hidden] and currently working at homechoice ad admin

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Profile Description

I have 7 years of experience in the BPO industry, where I’ve developed strong communication and customer service skills while working with diverse clients and customers. I’m interested in General Virtual Assistant, Executive Assistant and Real State Administrative opportunities. I have experience handling administrative tasks, calls, emails, and chats. I’m detail-oriented, organized, and comfortable managing multiple tasks, which I believe are essential for these roles.

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Profile Description

Results-driven Recruitment Supervisor with over seven years of progressive experience in talent acquisition, recruitment operations, and human resources. A Psychology graduate with a strong background in end-to-end recruitment, competency-based interviewing, workforce planning, employee retention, and HR administration. Demonstrated success in advancing from Recruitment Assistant to Recruitment Supervisor through consistent performance, leadership, and commitment to organizational goals. Skilled in building strong stakeholder relationships, leading recruitment initiatives, streamlining hiring processes, and making sound decisions in a fast-paced environment. Recognized for excellent communication skills, adaptability, attention to detail, and the ability to manage multiple priorities while delivering quality hiring outcomes. Passionate about connecting organizations with top talent and driving business success through strategic and people-centered recruitment practices.

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Customer-focused professional with experience in customer service, business management, reservations, sales and remote support. Skilled in handling customer inquiries, resolving issues, and delivering positive customer experiences through chat, email, and phone support. Experienced in using tools such as Intercom and Slack while working in remote environments. Known for being adaptable, detail-oriented, and proactive in finding solutions that help both customers and businesses succeed. Passionate about providing empathetic support and building strong relationships through clear and effective communication.

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