Team Manager, Business DevelopmentTeam Manager, Business Development
Zephanie
1,100/mo
San Jose Del Monte,Bulacan, Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone
$1,100
per month
($6/hour)
Member since August 2026
Profile Description
Results-driven Operations and Client Relations Leader with 7+ years of experience across banking, shared services, customer operations, account management, service delivery, and franchise development. Experienced in leading teams, managing B2B/B2C portfolios, driving SLA and KPI performance, resolving complex escalations, improving processes, and partnering cross-functionally to strengthen customer experience and business performance.
Top Skills
Coaching & Mentoring · 10 yearsMental Health Support · 5 yearsAccount Management · 4 yearsEmail Support · 4 yearsLive Chat Support · 4 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportAdvanced
Phone SupportAdvanced
Ticket ManagementAdvanced
Email SupportAdvanced
Lead ManagementIntermediate
Human Resources
RecruitmentIntermediate
SOP WritingIntermediate
Marketing & Growth
ChatGPT for MarketingIntermediate
Sales & Business Development
Account ManagementAdvanced
B2B SalesIntermediate
Lead GenerationIntermediate
NegotiationIntermediate
Sales PresentationsIntermediate
Specialized Skills
Coaching & MentoringExpert
Mental Health SupportExpert
Virtual Assistance & Admin
NotionIntermediate
Meeting CoordinationIntermediate
Quick Stats
Age32 years
English LevelFluent
ID VerificationNot verified
Portfolio
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