Zendro

Appointment setter / Sales / CSR / VA

Zendro

ID Verified
800/mo
Jaro, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Results-driven Sales Assistant with experience in customer service, lead follow-up, sales support, and appointment setting. Skilled in communication, CRM management, and building strong customer relationships while consistently working toward sales targets.

Top Skills

B2B Sales · 5 yearsB2C Sales · 5 yearsCold Calling · 5 yearsLead Generation · 5 yearsPhone Support · 5 years

Skills & Expertise

Customer Success

Phone SupportExpert
ZendeskExpert
Live Chat SupportAdvanced
Email SupportAdvanced
Lead ManagementAdvanced
LiveChatAdvanced
FreshdeskIntermediate
Technical SupportIntermediate
CrispIntermediate
Social Media SupportBeginner

Data & Analytics

Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced
Google Analytics 4Advanced
Data MiningAdvanced

E-commerce & Marketplace

TikTok ShopIntermediate
Facebook MarketplaceIntermediate
Order FulfillmentIntermediate
WordPressIntermediate
ShopifyIntermediate
Inventory ManagementIntermediate

Sales & Business Development

B2B SalesExpert
B2C SalesExpert
Cold CallingExpert
Lead GenerationExpert
Zoho CRMExpert
Cold Email OutreachAdvanced
Warm Outreach & Appointment SettingAdvanced
SalesforceAdvanced
Apollo.ioAdvanced
ZoomInfoAdvanced
PipedriveIntermediate
CopperIntermediate
Close.ioIntermediate
Hunter.ioIntermediate

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Data EntryAdvanced
CalendlyAdvanced
Executive Assistant ServicesIntermediate
Monday.comIntermediate
Travel PlanningIntermediate
Personal Assistant ServicesIntermediate
ClickUpIntermediate
JiraBeginner
LinearBeginner
NotionBeginner
AsanaBeginner

Work Experience

Appointment setter / ADMIN

Lesson Pro

Jul 2023 - Jan 2026

Key Achievements:

• Managed high-volume outbound calls, qualified leads, and consistently booked appointments. • Maintained accurate CRM records, customer information, schedules, and follow-ups. • Coordinated appointments, confirmations, emails, and administrative tasks efficiently. • Helped improve lead follow-up, customer engagement, and overall team productivity.

Live Chat SupportSocial Media SupportZendeskCrispEmail SupportLiveChatExcel (Advanced)Technical SupportPhone SupportLead ManagementFreshdeskGoogle Sheets (Advanced)B2C SalesCold CallingFacebook MarketplaceB2B SalesOrder FulfillmentLead GenerationSalesforceWarm Outreach & Appointment SettingCold Email OutreachZoho CRMEmail ManagementData EntryDocument ManagementTravel PlanningPersonal Assistant ServicesCalendlyExecutive Assistant ServicesClickUpMonday.com

Quick Stats

Age32 years
English LevelFluent
Other Languages
EnglishConversational
ID VerificationVerified