Virtual AssistantVirtual Assistant
Sheen
ID Verified$650
per month
($4/hour)
Profile Description
I have a customer service experience in some BPO companies, I handled retail account, financial account (collection department) and financial tech account. Those experience which might use to become one of the virtual assistant in your company. After CSR experience I was able to land a job as a cold caller which I got 2 campaign one from health care insurance and the other one was from debt settlemnt.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Sales & Business Development
Work Experience
Cold Caller
Westlake
Oct 2025 - Jan 2026
Job Responsibilities:
We offer debt settlement for their unsecured debt, after that we lead them to Financial Advisor.
Cold Caller
Manila marketing Group
Aug 2025 - Sep 2025
Job Responsibilities:
We offer them voice activation like Siri, Alexa and Bixby for their business.
Cold caller
Healthub LLC ACA
Oct 2024 - Jul 2025
Job Responsibilities:
We reach leads to offer health insurance, we insure we inform them the benefits and then we transfer them to a license agent
Financial Tech Support
Concentrix
Jan 2024 - May 2024
Job Responsibilities:
We help troubleshooting client crypto account
CSR
Concentrix (Another Site)
Jan 2023 - Dec 2023
Job Responsibilities:
We do order process, process return and refund and account modification as per customer's request.
CSR
Ibex
Sep 2022 - Nov 2022
Job Responsibilities:
We do order process, process return and refund and account modification as per customer's request.
Financial Technical Support
Sykes
Aug 2022 - Sep 2022
Job Responsibilities:
We handle accounting ledger specifically QuickBooks, we help client for their payroll, budgets and bank statement
Collection Rep
Concentrix
Jan 2022 - Jul 2022
Job Responsibilities:
We do hold card if it was stolen, we process payment of debt\, we setup auto pay and we help customer modify their account.
Customer Service Rep
Concentrix
Oct 2021 - Dec 2021
Job Responsibilities:
We do order process, process return and refund and account modification as per customer's request.
Quick Stats
Certifications
Education
Associate's Degree
Asian College Foundation
2015 - 2018
High-school
Taligaman National High-School
2010 - 2015