Rosalyn

Real Estate Salesperson / Customer Service Representative

Rosalyn

800/mo
Imus City, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a versatile professional with experience in customer service, sales coordination, real estate, marketing, and online teaching. I enjoy connecting with people, keeping things organized, solving problems, and making sure tasks get done. I’m comfortable working with CRM tools like Podio/Citrix tracking interactions and invoices, and creating engaging social media content for real estate. With my adaptability, attention to detail, and customer-first mindset, I bring a mix of people skills and ha...

Top Skills

Phone Support · 7 yearsB2C Sales · 5 yearsCanva · 5 yearsCapCut · 5 yearsCold Calling · 5 years

Skills & Expertise

Customer Success

Phone SupportExpert
Social Media SupportExpert
Email SupportExpert
Lead ManagementExpert
Technical SupportIntermediate
Ticket ManagementBeginner
ZendeskBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

CanvaExpert
CapCutExpert

E-commerce & Marketplace

Facebook MarketplaceBeginner

Marketing & Growth

Meta Ads (Facebook/Instagram)Expert
TikTok AdsBeginner
Facebook Business ManagerBeginner

Real Estate Operations

Real Estate ListingExpert

Sales & Business Development

Lead GenerationExpert
B2C SalesExpert
Cold CallingExpert
NegotiationExpert
Sales PresentationsExpert
B2B SalesAdvanced
Cold Email OutreachBeginner
Warm Outreach & Appointment SettingBeginner

Specialized Skills

Language TeachingExpert
Corporate TrainingIntermediate
Coaching & MentoringIntermediate
OnboardingBeginner
Medical TranscriptionBeginner

Virtual Assistance & Admin

Research & Information GatheringBeginner

Work Experience

Property Consultant

DMCI Homes

Sep 2021 - Dec 2025

Key Achievements:

Managed the end-to-end property sales process, from lead generation and client prospecting to property presentations, site trippings, buyer follow-ups, and reservation assistance. Built and maintained client relationships by understanding buyers’ needs, recommending suitable properties, and explaining pricing, payment schemes, and financing options. Coordinated with internal teams to facilitate documentation, sales requirements, and transaction updates. Utilized Meta Business Suite to manage leads, track client interactions, and support sales activities. Developed strong skills in negotiation, customer service, sales coordination, and relationship management while working toward sales targets.

Phone SupportEmail SupportCanvaSocial Media SupportGoogle Sheets (Advanced)CapCutLead ManagementExcel (Advanced)Facebook MarketplaceFacebook Business ManagerLead GenerationCold CallingB2C SalesTikTok AdsReal Estate ListingMeta Ads (Facebook/Instagram)Cold Email OutreachNegotiationSales PresentationsWarm Outreach & Appointment Setting

Marketing Associate III

Ingram Micro Philippines, Inc.

Aug 2022 - Aug 2024

Key Achievements:

Coordinated marketing and administrative activities, maintained accurate records and documentation, tracked invoices, and supported customer and internal team requirements. Assisted & created SOPs, facilitating process training, and improving workflow efficiency.

Phone SupportEmail SupportZendeskTechnical SupportGoogle Sheets (Advanced)Ticket ManagementExcel (Advanced)Corporate TrainingCoaching & MentoringOnboarding

Quick Stats

Age45 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified
Portfolio
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Certifications

License Exam for Teachers

Education

Bachelor's Degree

AMA College of Legazpi

2000 - 2004