Team Leader Remote

Rafael

1,300/mo
Quezon CIty, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I earned my bachelor's degree in Hotel and Restaurant Management from Our Lady of Fatima University. I have a strong foundation in customer service, sales, and leadership, developed through my academic and professional experiences. My professional journey has been diverse, encompassing various roles such as Sales Representative, Customer Service Associate, Sales Executive, Restaurant Manager, Casino Personnel, and Team Leader. This breadth of experience has equipped me with a comprehensive skill...

Skills & Expertise

Content & Writing

Customer Success

Data & Analytics

Design & Creative

SketchExpert
Adobe XDBeginner
CapCutBeginner

E-commerce & Marketplace

Finance & Accounting

Sales & Business Development

Work Experience

Team Leader

Install and Fix Solutions

Oct 2017 - May 2025

Job Responsibilities:

• Effective client relationship management involves the development and nurturing of robust connections with both prospective and current clients. • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed. • Providing awesome customer service over the phone, speaking with partners, clients, and customers. Taking escalation calls. •...

ZendeskEmail SupportTicket ManagementPhone SupportTechnical SupportExcel (Advanced)Google Sheets (Advanced)Technical Writing

Quick Stats

Age38 years
GenderMale
English LevelFluent
Other Languages
EnglishFluent
Tagalog/FilipinoFluent
ID VerificationNot verified
Portfolio
🔒