Customer Service Representative / Virtual AssistantCustomer Service Representative / Virtual Assistant
Quenna
500/mo
San Fernando City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$500
per month
($3/hour)
Member since October 2026
Profile Description
Customer Service and Virtual Assistant professional with 12+ years of experience in BPO, customer support, reservations, insurance, healthcare support, sales, and administrative operations. Experienced in handling phone, email, and chat inquiries, resolving customer concerns, processing orders and reservations, appointment scheduling, CRM management, insurance verification, and administrative support. Strong communication, problem-solving, multitasking, time management, and customer service skil...
Top Skills
Live Chat Support · 10 yearsOrder Fulfillment · 10 yearsOrder Processing · 10 yearsPhone Support · 10 yearsTicket Management · 10 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Phone SupportExpert
Ticket ManagementExpert
Social Media SupportExpert
Video SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
LiveChatBeginner
Customer.ioBeginner
Data & Analytics
Google Sheets (Advanced)Beginner
Data MiningBeginner
Design & Creative
CanvaAdvanced
Adobe XDBeginner
Adobe PhotoshopBeginner
CapCutBeginner
E-commerce & Marketplace
Order ProcessingExpert
Order FulfillmentExpert
Marketplace SEOBeginner
Real Estate Operations
Real Estate ListingBeginner
AirbnbBeginner
Follow Up BossBeginner
Zillow Premier AgentBeginner
Sales & Business Development
B2B SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
SalesforceBeginner
Virtual Assistance & Admin
Calendar ManagementIntermediate
Email ManagementIntermediate
CalendlyBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Data EntryBeginner
Research & Information GatheringBeginner
Quick Stats
Age34 years
English LevelFluent
ID VerificationNot verified
Education
Associate's Degree
ICCT Colleges
2009 - 2011
High-school
Francisco P Felix Memorial National High School
2005 - 2009