Customer Experience & Operations Specialist | E-commerceCustomer Experience & Operations Specialist | E-commerce

Results-driven Virtual Assistant and Customer Support Specialist with 9+ years of experience delivering exceptional customer service, managing business operations, and providing reliable administrative support. Skilled in email and chat support, CRM management, e-commerce operations, data management, lead generation, and process coordination. Proficient in Shopify, WooCommerce, Zendesk, Freshdesk, HubSpot, Trello, Slack, and other productivity tools. A proactive, detail-oriented, and adaptable p... See more