Virtual Assistant, Operations ManagerVirtual Assistant, Operations Manager
Oliver
ID Verified$3,500
per month
($20/hour)
Profile Description
I am a results driven operations and customer success professional with experience in client management, live event coordination, and social media campaign execution. I manage projects from planning to delivery, streamline workflows, and keep communication clear across teams and clients. I have led content creation processes, handled customer relationships, and supported business growth through structured systems and follow through. My background in network fundamentals, backed by a Cisco CCNA ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Specialized Skills
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Content & Writing
Customer Success
Software Development
E-commerce & Marketplace
Design & Creative
Work Experience
Operations Manager
Math N' More
Jan 2023 - Present
Job Responsibilities:
• Coordinated class schedules and tutor allocations, reduced session clashes and improved overall program consistency • Managed communication between parents, students, and tutors, ensured timely updates and improved engagement • Streamlined administrative workflows, reduced manual follow ups and improved response time • Maintained accurate student records and enrollment tracking, improved data...
Independent Travel Manager
Dreamport | Asaptickets.com
Jan 2025 - Mar 2025
Job Responsibilities:
•Processed leads provided by the company, ensuring efficient and timely customer engagement. •Responded to inbound calls, advising clients on airline tickets and related travel services. •Addressed customer inquiries and provided recommendations tailored to client needs. •Ensured a smooth booking process while maintaining high customer satisfaction.
Client Success Manager
High-Performance Humans
Jan 2023 - Oct 2024
Job Responsibilities:
• Improved client onboarding flow, reduced response time, and kept communication structured and consistent • Managed calendars, sessions, and follow ups for coaching programs, ensured smooth delivery with minimal scheduling conflicts • Supported lead verification and tracking, helped maintain a clean and reliable CRM database • Coordinated content and campaign support, kept deadlines on track a...
Quick Stats
Certifications
Education
Associate's Degree
Multimedia University of Kenya
2020 - 2022