Nicole

Operations Analyst / Executive Virtual Assistant

Nicole

ID Verified
1,400/mo
San Jose del Monte, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven operations and administrative professional with over five years of experience in onboarding, customer support, and process improvement across fast-paced, remote environments. Proven ability to streamline workflows, develop standard operating procedures (SOPs), coordinate cross-functional teams, and deliver exceptional client and stakeholder support. Experienced in project coordination, calendar and inbox management, data reporting, and leveraging automation tools to improve operat...

Top Skills

Calendar Management · 5 yearsCanva · 5 yearsCapCut · 5 yearsData Entry · 5 yearsDocument Management · 5 years

Skills & Expertise

AI & Automation

Workflow AutomationAdvanced
OpenAI APIAdvanced
Claude/Anthropic APIAdvanced

Customer Success

ZendeskExpert
Live Chat SupportAdvanced
Email SupportAdvanced
Ticket ManagementAdvanced

Design & Creative

CanvaExpert
CapCutExpert
Video EditingExpert

E-commerce & Marketplace

Amazon FBAAdvanced
Amazon Seller CentralAdvanced
Product Listing OptimizationAdvanced
Inventory ManagementAdvanced
Order ProcessingAdvanced
Order FulfillmentAdvanced

Human Resources

TimekeepingAdvanced
SOP WritingAdvanced
HR ManagementAdvanced
Policy WritingAdvanced

Marketing & Growth

HubSpotAdvanced

Specialized Skills

OnboardingAdvanced
Employee RelationsAdvanced
Curriculum DevelopmentAdvanced

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
Data EntryExpert
Research & Information GatheringExpert
Personal Assistant ServicesAdvanced
Meeting CoordinationAdvanced
CalendlyAdvanced
Travel PlanningAdvanced
Executive Assistant ServicesAdvanced
AsanaAdvanced
NotionAdvanced
TrelloAdvanced
Monday.comAdvanced
ClickUpAdvanced

Quick Stats

Age25 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified