Nicca

Virtual Assistant - Ecommerce and Customer Service Rep

Nicca

ID Verified
800/mo
Limay, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Virtual Assistant with 5+ years of experience in e-commerce, customer service, admin support, appointment setting, and team leadership. Proven ability to deliver reliable support, maintain strong client relationships, and adapt to fast-paced business environments. Good organizational skills, with an attention to detail and the ability to prioritize tasks to ensure accurate and timely results. Passionate about assisting businesses to improve efficiency, increase customer satisfacti...

Top Skills

Bookkeeping · <1 yearCustomer.io · <1 yearEmail Support · <1 yearFacebook Marketplace · <1 yearFinancial Reporting · <1 year

Skills & Expertise

E-commerce & Marketplace

ShopifyBeginner
TikTok ShopBeginner
GorgiasBeginner
Marketplace SEOBeginner
Order ProcessingBeginner
Product Listing OptimizationBeginner
Inventory ManagementBeginner
WordPressBeginner
Shopify PlusBeginner
Facebook MarketplaceBeginner

Finance & Accounting

BookkeepingBeginner
Financial ReportingBeginner

Customer Success

Phone SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
Social Media SupportBeginner
Customer.ioBeginner
FreshdeskBeginner
LiveChatBeginner
IntercomBeginner

Quick Stats

Age27 years
English LevelFluent
ID VerificationVerified
Portfolio
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Education

Associate's Degree

Pilgrim Christian College

2019 - 2022