Miren

Virtual Assistant

Miren

ID Verified
750/mo
Antipolo City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

A dedicated and detail-oriented professional with experience in virtual assistance, administrative support, customer service, real estate operations, cold calling, CRM management, and social media management. I am proactive, adaptable, and committed to delivering accurate, efficient, and high-quality work.

Top Skills

Asana · <1 yearCalendar Management · <1 yearCalendly · <1 yearCanva · <1 yearCapCut · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
Lead ManagementBeginner
CrispBeginner

Data & Analytics

MetabaseBeginner
Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

Social Media GraphicsBeginner
Presentation DesignBeginner
CanvaBeginner
CapCutBeginner
Video EditingBeginner

Marketing & Growth

Google AdsBeginner
LinkedIn AdsBeginner
TikTok AdsBeginner
Content MarketingBeginner
Email MarketingBeginner
ChatGPT for MarketingBeginner
Facebook Business ManagerBeginner
SEO (Technical & Content)Beginner
Meta Ads (Facebook/Instagram)Beginner
Content StrategyBeginner
Instagram GrowthBeginner
LinkedIn OptimizationBeginner
TikTok GrowthBeginner
Social Media AnalyticsBeginner
HubSpotBeginner
MailchimpBeginner

Real Estate Operations

Real Estate ListingBeginner
Zillow Premier AgentBeginner

Sales & Business Development

Cold CallingBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner

Specialized Skills

Medical BillingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Executive Assistant ServicesBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner

Work Experience

Virtual Assistant

REVA Global

Jun 2025 - Aug 2026

Key Achievements:

My key achievements at REVA Global include successfully managing social media pages, expanding online reach through Facebook group prospecting, creating engaging content that supported page growth, and generating potential leads through online communities. I also handled cold calls, effectively engaged prospects, addressed objections, and nurtured leads toward potential appointments.

Live Chat SupportEmail SupportPhone SupportLead ManagementSocial Media SupportExcel (Advanced)CrispGoogle Sheets (Advanced)MetabaseSocial Media GraphicsPresentation DesignCanvaCapCutVideo EditingGoogle AdsContent MarketingTikTok AdsLinkedIn AdsEmail MarketingChatGPT for MarketingMeta Ads (Facebook/Instagram)Content StrategySEO (Technical & Content)Instagram GrowthLinkedIn OptimizationTikTok GrowthSocial Media AnalyticsHubSpotZillow Premier AgentCold CallingReal Estate ListingLead GenerationCold Email OutreachCalendlyExecutive Assistant ServicesCalendar ManagementEmail ManagementMailchimp

Customer Service Representative

Ambetter Health Insurance

Sep 2024 - Mar 2025

Key Achievements:

My key achievements at Ambetter Health Insurance include assisting members with a wide range of insurance-related concerns, providing clear and accurate information, and delivering effective troubleshooting and issue resolution. I consistently maintained accuracy and professionalism while handling high-volume calls, ensuring that members received efficient support and their concerns were addressed appropriately.

Live Chat SupportEmail SupportPhone SupportCrispAsanaMedical BillingDocument Management

Customer Service Representative

Verizon Wireless

Mar 2024 - Sep 2024

Key Achievements:

My key achievements at Alorica include providing reliable customer service for Verizon customers, handling account and technical concerns, resolving billing and service issues, and effectively navigating CRM systems to ensure accurate and efficient customer support.

Live Chat SupportPhone SupportCrisp

Nurse Triage

Marikina Valley Medical Center

Jul 2023 - Feb 2024

Key Achievements:

My key achievements as a Triage Nurse include conducting patient assessments and triage, accurately documenting medical information, and effectively communicating with patients and healthcare teams. I consistently maintained attention to detail and professionalism while handling patient concerns and ensuring that relevant information was properly assessed and communicated.

Medical Billing

Quick Stats

Age23 years
English LevelFluent
ID VerificationVerified

Certifications

Lee Arnold Certified

Education

Associate's Degree

Our Lady of Fatima University

2022 - 2023