Account ExecutiveAccount Executive

Job Responsibilities:

Managed the full sales cycle while prioritizing customer service and retention. Handled client outreach via calls, emails, and follow-ups, resolving inquiries and concerns to strengthen relationships and reduce customer turnover. Coordinated with teams to ensure seamless account management. Consistently exceeded targets while improving customer satisfaction and long-term retention.

Job Responsibilities:

Handled complex billing inquiries, resolved disputes, and provided accurate account information for AT&T customers. Delivered upselling and cross -selling solutions to meet sales targets, processed payments and adjustments, and ensured positive customer experience while adhering to company policies and performance metrics.

Job Responsibilities:

Handled complex billing inquiries, resolved disputes, and provided accurate account information for AT&T customers. Delivered upselling and cross-selling solutions to meet sales targets, processed payments and adjustments, and ensured a positive customer experience while adhering to company policies and performance metrics.