Customer Service & Appointment Setter | Sales ManagementCustomer Service & Appointment Setter | Sales Management
Ma
1,500/mo
Cagayan de oro, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,500
per month
($9/hour)
Member since September 2026
Profile Description
I am a Customer Service, Appointment Setting, and Sales Specialist with 9+ years of combined experience providing inbound/outbound phone support, lead conversion, administrative assistance, and team leadership for US and international clients. I specialize in phone-based customer service, appointment setting, warm lead follow-up, and handling high-volume calls, emails, and ticket-based support while maintaining excellent customer satisfaction. My professional background includes roles as a Sale...
Top Skills
Account Management · 5 yearsB2C Sales · 5 yearsNegotiation · 5 yearsPhone Support · 5 yearsTicket Management · 5 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Ticket ManagementExpert
ZendeskExpert
Live Chat SupportIntermediate
Email SupportIntermediate
Lead ManagementIntermediate
Social Media SupportBeginner
Data & Analytics
Power BIIntermediate
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Finance & Accounting
Accounts Payable/ReceivableAdvanced
Tax PreparationAdvanced
Payroll ProcessingBeginner
Sales & Business Development
B2C SalesExpert
NegotiationExpert
Warm Outreach & Appointment SettingExpert
Account ManagementExpert
SalesforceAdvanced
Lead GenerationBeginner
Sales Funnel ManagementBeginner
Specialized Skills
Coaching & MentoringIntermediate
Virtual Assistance & Admin
Data EntryIntermediate
Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
CalendlyBeginner
Quick Stats
Age30 years
English LevelFluent
ID VerificationNot verified
Education
Bachelor's Degree
Cagayan de oro College
2012 - 2016