Talent Aquisition Specialist

Ma.

1,200/mo
San Jose del Monte, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven and highly organized professional with a strong background in recruitment, customer service, and administrative support, seeking to transition into a Virtual Assistant role. Proven track record of managing multiple priorities, streamlining workflows, and delivering exceptional client and stakeholder support in fast-paced remote environments. Experienced in calendar and email management, data organization, documentation, and CRM platforms, with proficiency in Google Workspace, Micr...

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate
Email SupportIntermediate
Lead ManagementIntermediate
CrispIntermediate
LiveChatIntermediate
IntercomIntermediate

Design & Creative

CanvaAdvanced
Adobe IllustratorIntermediate
Adobe PhotoshopIntermediate
CapCutIntermediate
Video EditingIntermediate

E-commerce & Marketplace

TikTok ShopAdvanced
BigCommerceIntermediate
Order ProcessingIntermediate
ShopifyIntermediate

Human Resources

Candidate SourcingIntermediate
US RecruitingIntermediate
RecruitmentIntermediate

Real Estate Operations

AirbnbBeginner

Sales & Business Development

Specialized Skills

OnboardingBeginner

Virtual Assistance & Admin

Work Experience

Talent Acquisition Specialist

Full Potential Solutions

Jun 2025 - Present

Job Responsibilities:

Managed the full-cycle recruitment process for U.S. and Bogotá, Colombia markets, leading strategic sourcing, behavioral interviewing, offer management, and onboarding while ensuring compliance with local labor laws and delivering an exceptional candidate experience. Led high-volume recruitment for specialized financial services roles, including Loss Mitigation and Collections, consistently sourci...

Lead ManagementUS RecruitingCandidate SourcingTechnical RecruitingRecruitmentCold Email OutreachLinkedin OutreachDocument ManagementOnboardingLead Generation

Technical Support Specialist 1

TaskUs (Mindbody)

Dec 2024 - May 2025

Job Responsibilities:

Delivered first-level technical support for the Mindbody SaaS platform through phone, email, and chat, assisting customers with account access, scheduling, membership management, payment processing, point-of-sale (POS), staff permissions, and software configuration while ensuring timely issue resolution and exceptional customer service. Utilized Salesforce to manage customer cases, document troubl...

Technical SupportTicket Management

Call, Chat, and Email Representative

Cyber City Teleservices (Phils), Inc. (iQor Company) [Coldwater Creek]

May 2023 - Oct 2024

Job Responsibilities:

Consistently ranked [hashtag hidden] on the team for upsell conversions by identifying customer needs, recommending value-added products, and exceeding individual sales targets while contributing to overall team revenue growth. Delivered exceptional customer support through email and live chat, resolving complex inquiries with a strong focus on first-contact resolution, reducing queue volume, and...

Live Chat SupportEmail SupportPhone SupportOrder ProcessingData EntryBigCommerceTicket ManagementLiveChat

Quick Stats

Age25 years
GenderFemale
English LevelConversational
ID VerificationNot verified