Virtual Assistants, Customer support, Lead generationVirtual Assistants, Customer support, Lead generation
Lucy
ID Verified$800
per month
($5/hour)
Profile Description
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviours, understanding customer desires and providing customised solutions to build loyalty. I also have vast knowledge in Business development and virtual assistance. i have experience working with different tools and CRMs, and I am also able to incorporate AI into my work to keep up wi...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Content & Writing
Work Experience
Business development
Kryptonite outsourcing
Jun 2026 - Present
Job Responsibilities:
I am currentlyworking at kryptonite and achievent include, reaching out to potential clients throuh Linkedln, cold calling, cold emailing.I have a pipeline of potetial clients who i keep reaching out and have converted 5 clients to be our clients.
Customer Care Representative
Freelance
Jan 2020 - May 2026
Job Responsibilities:
Worked with different clients from Fiver, upwork, and linkedln in different roles. I helped clients with their admin work, calender management, travel planing, data entry and transcription services for the meetings. I also helped a client with blog posts,article writing and also content writing.
Business Development officer
KWFT
Jul 2018 - Nov 2019
Job Responsibilities:
Helped client open bank accounts, created financial awareness to women and processed loans for small business owners, follwed up with debt collection. managed to gro a portfolio by 40%
Quick Stats
Certifications
Education
Bachelor's Degree
Karatina university
2013 - 2017