Lead Gen Specialist, Client Success Manager, & Admin, SMM VALead Gen Specialist, Client Success Manager, & Admin, SMM VA
lea
ID Verified$800
per month
($5/hour)
Profile Description
I’m a Virtual Assistant with 6+ years of experience supporting U.S.-based clients in administrative support, lead generation, CRM management, client success, social media, and customer onboarding. What makes me a great hire is that I don’t just focus on completing tasks, I try to understand the goal behind them and look for ways to make the process better. I’m proactive, organized, detail-oriented, and comfortable working independently. With 6+ years of VA experience, I’ve learned how to manage ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Client Success Manager & Executive Assistant, Lead Generation Outreach Specialist
Lift Lab
Jun 2023 - Sep 2026
Key Achievements:
• Managed lead generation and DM outreach across cold, warm, paid-ad, and reactivation leads. • Maintained long-term nurture campaigns and followed up with prospects based on their engagement and stage in the pipeline. • Managed and updated CRM pipelines, including lead statuses, outreach stages, and conversation records. • Created email campaigns and value-based content to re-engage inactive leads and support ongoing prospect nurturing. • Supported client onboarding and helped ensure a smooth transition from lead acquisition to client delivery. • Identified an inefficient manual contract process and helped implement an automated workflow using Claude and GoHighLevel, making contracts easier to send, track, and organize. • Assisted clients with training platforms, nutrition guides, community platforms, and other digital tools as part of ongoing client support.
Executive Assistant, and Lead Generation Executive
Lead Legacy
Aug 2020 - Jun 2022
Key Achievements:
• Generated approximately 10–15 qualified appointments per month through outbound prospecting and lead generation. • Consistently exceeded outbound call targets while managing high-volume prospecting. • Used LinkedIn and Facebook for organic prospect research and outreach. • Qualified prospects, conducted follow-ups, and scheduled appointments. • Managed lead information, conversations, and pipeline stages using GoHighLevel CRM. • Supported manual and automated outreach campaigns to maintain consistent prospect engagement.
Social Media Manager, and Administrative Assistant
Ohh Lashes (FREELANCE)
Aug 2020 - Aug 2021
Key Achievements:
• Managed day-to-day administrative tasks, documents, and reports to support business operations. • Created and scheduled social media content using Canva, helping maintain a consistent online presence. • Conducted daily social media engagement and community outreach to increase interaction with potential and existing customers. • Responded to customer comments and inquiries while maintaining the brand’s voice and providing timely support. • Researched topics and created social media content based on findings and business needs. • Supported general administrative and organizational tasks, ensuring information and records remained accurate and up to date.