Krisha

Customer Experience Specialist

Krisha

ID Verified
1,875/mo
Dasmarinas , Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

My experience spans a diverse range of companies—from innovative start-ups to established multinational organizations. This has shaped a well-rounded and adaptable skill set, allowing me to consistently perform at a high level in any environment. I continuously enhance my capabilities through training, research, and hands-on practice, staying ahead of evolving customer service trends and technologies.

Skills & Expertise

Customer Success

Data & Analytics

Design & Creative

SketchBeginner
FigmaBeginner
CanvaBeginner
CapCutBeginner

Human Resources

PayrollIntermediate

Sales & Business Development

B2B SalesAdvanced
B2C SalesAdvanced
Cold CallingBeginner
NegotiationBeginner
SalesforceBeginner
Zoho CRMBeginner

Virtual Assistance & Admin

Data EntryBeginner
Monday.comBeginner
ClickUpBeginner
TrelloBeginner
JiraBeginner
AirtableBeginner

Finance & Accounting

Marketing & Growth

HubSpotBeginner

Work Experience

Customer Care

American Express International

Mar 2023 - Present

Job Responsibilities:

Customer Support

Email SupportPhone Support

Learning and Development Training Specialist

Alorica

Jun 2022 - Feb 2023

Job Responsibilities:

Learning and development ops

Phone SupportVideo SupportEmail SupportTicket ManagementExcel (Advanced)Power BIZendeskLanguage TeachingCorporate TrainingCoaching & Mentoring

Banker

Wells Fargo Bank

Mar 2021 - Jun 2022

Job Responsibilities:

Customer Support

Phone Support

Operations Analyst

ADP Philippines

Oct 2019 - Oct 2020

Job Responsibilities:

Payroll operations

Phone SupportEmail SupportPower BIPayrollB2B SalesB2C SalesNegotiation

Quick Stats

Age31 years
GenderFemale
English LevelFluent
ID VerificationVerified