Technical Support, Customer Service, Virtual Assistant

Kin

ID Verified
250/mo
Angeles, Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a compassionate, detail-oriented, and service-driven professional with a diverse background in healthcare, technical support, customer service, life insurance, and e-commerce operations. Throughout my career, I have developed a highly transferable skill set that allows me to adapt quickly, solve complex problems, and deliver exceptional support in fast-paced environments. My experience has strengthened my expertise in customer relations, technical troubleshooting, insurance claims processi...

Top Skills

Live Chat Support · 8 yearsPhone Support · 8 yearsTechnical Support · 8 yearsAdobe Photoshop · 2 yearsCanva · 2 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Technical SupportExpert
Email SupportIntermediate
Ticket ManagementIntermediate
ZendeskIntermediate
LiveChatBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Power BIBeginner

Design & Creative

Adobe PhotoshopIntermediate
CanvaIntermediate
Video EditingIntermediate
CapCutIntermediate

E-commerce & Marketplace

Order ProcessingIntermediate
Inventory ManagementIntermediate
Order FulfillmentIntermediate
Product Listing OptimizationIntermediate
ShopifyBeginner
eBayBeginner
Amazon FBABeginner
TikTok ShopBeginner
Shopify PlusBeginner

Sales & Business Development

B2B SalesIntermediate
SalesforceIntermediate

Specialized Skills

Medical BillingBeginner
Medical TranscriptionBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Calendar ManagementBeginner
TrelloBeginner

Quick Stats

Age31 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Certifications

NCII in Caregiving
Medical Virtual Assistant
Medical Billing and Introduction to Coding
HIPAA Certified

Education

Bachelor's Degree

Angeles University Foundation

2011 - 2018