Keno

Project Manager | Executive Assistant | Operations Specialis

Keno

1,400/mo
Bacolod City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

8+ years remote Project Management & Executive Support | Managed 20+ concurrent projects, 100K+ CRM records, and direct C-suite support for US clients | Fast learner, fluent in modern AI tools, built for fast-paced remote teams.

Skills & Expertise

Work Experience

Team Leader

ARB Call Facilities Inc.

Apr 2017 - Present

Job Responsibilities:

Led operations for an international financial services account handling confidential financial information and PII. • Supervised customer service operations and KPI performance. • Managed scheduling, coaching, payroll support, and escalations. • Ensured compliance with data privacy and security standards. • Prepared operational reports and implemented process improvements

Live Chat SupportPhone SupportTechnical SupportExcel (Advanced)Email SupportGoogle Sheets (Advanced)Payroll ProcessingFinancial ReportingTimekeepingCold Calling

Project Manager

Zintro (Market Research_

Jun 2021 - Jul 2026

Job Responsibilities:

* Managed the full lifecycle of 15–25 concurrent market research and expert network projects at any given time * Partnered directly with VPs, Directors, and C-level executives as the primary client point of contact * Coordinated global recruitment campaigns reaching 6,000+ professionals * Programmed participant screeners, qualification logic, and survey questionnaires from scratch * Improved inter...

Live Chat SupportLead ManagementProduct DescriptionsPhone SupportTechnical SupportExcel (Advanced)Financial ReportingEmail SupportGoogle Sheets (Advanced)Budget Management

Executive / Virtual Assistant

Executive / Virtual Assistant for A Real Estate Individual

Jul 2021 - Dec 2024

Job Responsibilities:

Supported a C-level executive specializing in real estate data management, CRM administration, lead generation, and business operations. • Managed executive calendars, meetings, and communications across U.S. time zones. • Administered CRM databases containing over 100,000 real estate leads. • Performed CRM administration, data cleansing, lead validation, and database maintenance. • Prepared repor...

Lead ManagementPhone SupportExcel (Advanced)Product DescriptionsCanvaEmail SupportGoogle Sheets (Advanced)Account ManagementExecutive Assistant ServicesPersonal Assistant Services

Quick Stats

Age35 years
GenderMale
English LevelFluent
ID VerificationNot verified
Portfolio
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