Data Annotator, Virtual Assistant, IT Support

Kennedy

ID Verified
800/mo
Mombasa, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Over the past few years, I have developed strong technical and organizational skills through roles with CloudFactory, E2F, and the Kenya National Examinations Council (KNEC). These positions required me to manage digital platforms, maintain data accuracy, troubleshoot technical issues, follow detailed processes, and collaborate with distributed teams while consistently meeting quality and productivity targets.

Top Skills

Adobe Photoshop · <1 yearAirtable · <1 yearAmazon FBA · <1 yearAsana · <1 yearBookkeeping · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
ZendeskBeginner
FreshdeskBeginner
Help ScoutBeginner
LiveChatBeginner
Customer.ioBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner
Adobe PhotoshopBeginner

E-commerce & Marketplace

ShopifyBeginner
Amazon FBABeginner
EtsyBeginner
eBayBeginner
DropshippingBeginner
Inventory ManagementBeginner
Order ProcessingBeginner
Product Listing OptimizationBeginner
Print on DemandBeginner
Order FulfillmentBeginner

Finance & Accounting

BookkeepingBeginner
Financial ReportingBeginner

Human Resources

TimekeepingBeginner

Marketing & Growth

Email MarketingBeginner
ChatGPT for MarketingBeginner

Software Development

HTML5/CSS3Beginner
PHP (Laravel)Beginner

Specialized Skills

Language TeachingBeginner
Technical TrainingBeginner
Medical TranscriptionBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
AsanaBeginner
Monday.comBeginner
JiraBeginner
AirtableBeginner

Work Experience

Data Annotator

E2F

Jan 2024 - Jul 2025

Key Achievements:

Annotated and labeled multimodal datasets (text, images, audio) to train AI models for natural language processing (NLP) applications. Followed rigorous guidelines to ensure data quality, consistency, and relevance for machine learning workflows. Collaborated with linguists and engineers to refine annotation protocols, improving efficiency by 20%. Conducted QA checks on annotated datasets, resolving discrepancies to achieve a 99% accuracy rate.

Data Transcriber

Cloud Factory

Feb 2023 - Oct 2024

Key Achievements:

Transcribed and structured financial documents, receipts, and invoices into standardized digital formats for Expensify’s expense management platform. Performed data validation and error correction, ensuring compliance with client-specific formatting and confidentiality standards. Processed 100+ documents daily with a 98% accuracy rate, contributing to streamlined financial workflows for end-users. Collaborated with QA teams to identify process bottlenecks, reducing turnaround time by 15%.

Data Annotator

Cloud Factory

Nov 2022 - Aug 2024

Key Achievements:

Labeled and annotated sensor data (LiDAR, camera feeds) for Audi’s autonomous vehicle training programs. Tagged objects, road signs, and pedestrian movements to enhance AI perception models. Maintained strict adherence to safety and privacy protocols while handling sensitive automotive data. Recognized for exceeding weekly annotation targets by 10% without compromising accuracy.

Quick Stats

Age26 years
English LevelFluent
ID VerificationVerified
Portfolio
🔒

Certifications

Data Capturer

Education

Associate's Degree

Technical University of Mombasa

2019 - 2023