Customer Service Representative, Appointment Setter,

Ken

450/mo
Malolos, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have over 10 years of customer service experience and nearly three years of experience in B2B and B2C sales and appointment setting. Throughout my career, I've worked in industries including healthcare, business funding, credit restoration, solar energy, home improvement, and student and business loans. I'm skilled in outbound calling, lead qualification, objection handling, CRM management, and building strong relationships with clients. I enjoy helping customers find the right solutions while...

Top Skills

B2B Sales · <1 yearB2C Sales · <1 yearCalendar Management · <1 yearCold Calling · <1 yearCold Email Outreach · <1 year

Skills & Expertise

Virtual Assistance & Admin

Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Personal Assistant ServicesBeginner
Meeting CoordinationBeginner
Email ManagementBeginner
Calendar ManagementBeginner

Specialized Skills

Contract ReviewBeginner
Terms & ConditionsBeginner
OnboardingBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Lead ManagementBeginner

E-commerce & Marketplace

ShopifyBeginner
eBayBeginner
TikTok ShopBeginner
Order ProcessingBeginner

Finance & Accounting

Payroll ProcessingBeginner

Marketing & Growth

GoHighLevelBeginner
HubSpotBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Cold CallingBeginner
SalesforceBeginner
Warm Outreach & Appointment SettingBeginner

Work Experience

Credit Repair Specialist / Appointment Setter

Clean Slate Consulting, Charlotte, NC

Dec 2025 - Jul 2026

Key Achievements:

Performed outbound cold calls and scheduled appointments for business loan and credit repair services

Cold Email OutreachB2B SalesWarm Outreach & Appointment SettingLead GenerationGoHighLevelB2C SalesCold Calling

Customer Service Representative

Telegynx Digital Support Services

Jul 2025 - Oct 2025

Key Achievements:

Provide customer support by assisting with order placement, monitoring order status, tracking deliveries, and handling product replacements, returns, and refunds.

Data EntryPhone SupportEmail ManagementEmail SupportLive Chat SupportShopifyOrder ProcessingHubSpotCold CallingCold Email OutreachLead GenerationWarm Outreach & Appointment Setting

Credit Repair Specialist / Appointment Setter

Clean Slate Consulting, Charlotte, NC

Dec 2024 - Jun 2025

Key Achievements:

Performed outbound cold calls and scheduled appointments for business loan and credit repair services

Data EntryCalendar ManagementMeeting CoordinationLive Chat SupportEmail ManagementTerms & ConditionsPhone SupportLead ManagementGoHighLevelB2C SalesB2B SalesEmail SupportLead Generation

Quick Stats

Age40 years
English LevelConversational
ID VerificationNot verified