Virtual AssistantVirtual Assistant
Katrine
ID Verified$750
per month
($4/hour)
Profile Description
A customer-focused professional with solid experience in the BPO industry, specializing in handling inbound and outbound calls, resolving customer concerns, and delivering high-quality service. Skilled in building strong rapport, particularly with Australian clients, by maintaining clear, friendly, and professional communication. Known for strong listening skills, attention to detail, and the ability to manage interactions efficiently while ensuring customer satisfaction. Eager to leverage these...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Virtual Assistance & Admin
Specialized Skills
Sales & Business Development
Real Estate Operations
Human Resources
Finance & Accounting
E-commerce & Marketplace
Work Experience
Blended Advisor 1
Concentrix
Nov 2025 - Mar 2026
Key Achievements:
Managed and maintained accurate financial records using MYOB software Processed accounts payable and receivable, including invoicing and billing Reconciled bank statements and ensured all transactions were properly recorded Assisted in payroll processing, including timesheets and employee records Generated financial reports such as profit and loss, balance sheets, and cash flow statements Monitored and followed up on outstanding invoices and payments Ensured data accuracy and compliance with company policies and financial procedures Coordinated with clients or internal teams to resolve discrepancies and financial concerns Maintained organized and up-to-date accounting files and documentation