John

Virtual Assistant | Sales and Customer Service Specialist

John

1,000/mo
City of San Fernando, Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated Healthcare Virtual Assistant, Sales & Customer Support Specialist with 12+ years of BPO experience in healthcare, sales, collections, and customer service. Proven track record in lead generation, inbound and outbound sales, CRM/Salesforce, and delivering exceptional customer support. Reliable, detail-oriented, and committed to driving revenue while providing excellent client experiences

Top Skills

Live Chat Support · 10 yearsPhone Support · 10 yearsSalesforce · 10 yearsCrisp · 9 yearsEmail Support · 6 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
CrispExpert
Email SupportExpert
Ticket ManagementExpert
Lead ManagementExpert
LiveChatExpert
Technical SupportAdvanced
Customer.ioBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Sales & Business Development

SalesforceExpert
B2B SalesAdvanced
B2C SalesAdvanced
Lead GenerationAdvanced
Sales PresentationsAdvanced
Zoho CRMBeginner
Apollo.ioBeginner

Virtual Assistance & Admin

Calendar ManagementIntermediate
Email ManagementIntermediate
JiraIntermediate

Specialized Skills

Coaching & MentoringExpert
Technical TrainingAdvanced
Medical BillingAdvanced
Telehealth SupportAdvanced

Quick Stats

Age32 years
English LevelFluent
ID VerificationNot verified