General Virtual Assistant/ Personal AssistantGeneral Virtual Assistant/ Personal Assistant
Jeson
ID Verified$750
per month
($4/hour)
Profile Description
Results-driven Virtual Assistant and Operations Support professional with hands-on experience in property management systems, CRM platforms, customer service, technical support, and digital marketing assistance. Highly proficient in tools such as ClickUp for task and workflow management, AppFolio and Buildium for property management operations, and GoHighLevel for CRM, lead tracking, and automation support. Adept at managing voice, chat, and email communications while maintaining accuracy, organ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Real Estate Operations
Sales & Business Development
Work Experience
Digital Marketing/Social Media Management
ZFE marketing Agency
May 2025 - Feb 2026
Job Responsibilities:
Managed and optimized social media accounts across Facebook, Instagram, LinkedIn, and TikTok, ensuring consistent branding and content quality. Planned, created, and scheduled content calendars aligned with marketing goals, promotions, and audience engagement strategies. Increased engagement and reach by posting platform-specific content, including short-form videos, graphics, and captions optim...
Virtual Assistant/ personal Assistant
Prosper Virtual Assistant
May 2025 - Feb 2026
Job Responsibilities:
Successfully supported daily property management operations using AppFolio and Buildium, ensuring accurate tenant records, lease data, and payment tracking. Streamlined maintenance request handling by coordinating between tenants, vendors, and property managers, reducing response and resolution time. Maintained high tenant satisfaction by managing inbound and outbound communications via phone, e...
Technical Support Specialist
Accenture
May 2024 - Apr 2025
Job Responsibilities:
Delivered frontline technical support for telecommunication services, resolving issues related to connectivity, voice, data, and device configuration through voice, chat, and email channels. Diagnosed and resolved technical issues efficiently by following established troubleshooting workflows, minimizing repeat calls and improving first-contact resolution. Consistently met or exceeded service le...
Customer Service Specialist
Amazon
Aug 2019 - Jul 2023
Job Responsibilities:
Provided end-to-end customer and seller support using Amazon Seller Central, assisting with order management, returns, refunds, cancellations, and account-related inquiries. Supported Amazon FBA operations by monitoring inbound and outbound shipments, resolving fulfillment discrepancies, and coordinating inventory issues. Resolved buyer and seller concerns related to late deliveries, lost packag...