Sales & Real Estate | CRM | Lead SpecialistSales & Real Estate | CRM | Lead Specialist

Key Achievements:

● Responsible for managing and optimizing CRM systems, including Rex Software and GoHighLevel, to support efficient lead handling and client engagement. Oversees pipeline management, leads follow-up, and nurtures sequences to ensure consistent communication and timely progression of opportunities. ● Handles lead qualification and seamless handover to sales teams, while maintaining CRM accuracy, hygiene, and reporting. Collaborates closely with sales and marketing teams to improve processes, support campaigns, and drive continuous improvement. Conducts market research, prepares performance reports, and provides minor administrative and marketing support as needed.

Key Achievements:

● Conducted high-volume outbound calls to small and mid-sized businesses to promote SEO, Google Ads, Social Media Ads, and Local Service Ads. ● Identified potential leads through cold outreach and transferred qualified prospects to closers for conversion. ● Maintained strong communication and quick decision-making skills in a fast￾paced, no-CRM environment.

Key Achievements:

 Managed communications, property listings (MLS), contracts, and documentation for smooth real estate transactions.  Coordinated showings, scheduled appointments, and maintained the realtor’s calendar.  Conducted lead generation campaigns, created market reports, and maintained CRM data for organized operations.

Key Achievements:

● Engaged with warm leads through calls, texts, and emails to guide them from inquiry to booking. ● Educated clients on services and packages, using a consultative sales approach. ● Consistently met and exceeded booking and revenue targets by leveraging upselling strategies.

Key Achievements:

● Performed outbound calls and email outreach to build a steady sales pipeline. ● Presented product offerings, handled objections, and closed deals successfully. ● Used CRM tools to track follow-ups, manage leads, and exceed monthly sales targets.

Key Achievements:

● Led end-to-end marketing and lead generation for off-market real estate acquisitions using SMS campaigns, cold calling, and direct mail outreach ● Managed skip tracing, list building, data cleansing, and segmentation to improve lead accuracy and response rates ● Executed high-volume outbound campaigns targeting motivated sellers across multiple Florida markets ● Maintained and updated CRM systems to track lead status, follow-ups, and pipeline progression

Key Achievements:

● Generated motivated seller and buyer leads through SMS/texting campaigns, ringless voicemail drops, and online platforms, including Zillow, Craigslist, and Facebook Marketplace ● Managed and monitored CRM systems to track lead activity, follow-ups, response rates, and campaign performance ● Maintained accurate lead data through regular cleanup, tagging, and status updates to ensure pipeline integrity ● Executed high-volume outreach campaigns while adhering to client-specific messaging and compliance guidelines

Key Achievements:

● Conducted daily outbound cold calls to homeowners to identify motivated sellers and generate qualified leads ● Assisted real estate agents with administrative, sales, and marketing support tasks in a fast-paced environment ● Collected and documented property details, seller motivation, pricing expectations, and timelines ● Maintained accurate CRM records, including lead notes, call outcomes, and follow-up schedules

Key Achievements:

Managed Microsoft sales accounts, assisting customers with technical troubleshooting, billing inquiries, and account management to ensure high satisfaction and retention ● Provided product guidance and usage support for Microsoft services, identifying upsell and cross-sell opportunities where appropriate ● Resolved customer issues efficiently by coordinating with internal teams and following escalation protocols