Jemima

Customer Service Representative

Jemima

ID Verified
600/mo
BAY, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

My 5 years work experience includes working with international companies such as Verizon (provided phone numbers to customers), Solar (qualified homeowners for Solar Panels while coordinating with Certified Solar Technicians), Sprint ( helped customers understand their phone bill for personal or business account), and FedEx (track packages and scheduled pick ups). I'm a best fit for [link hidden] because I'm a professional employee who always go extra mile, and always organized to provide the be...

Skills & Expertise

Customer Success

Finance & Accounting

BookkeepingBeginner

Virtual Assistance & Admin

Data EntryBeginner
CalendlyBeginner
NotionBeginner
ClickUpBeginner
Monday.comBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
NegotiationBeginner
SalesforceBeginner
Apollo.ioBeginner

Work Experience

Assistant

Gilbert Reynoso

May 2025 - Aug 2025

Job Responsibilities:

Manually entered Purchase and Subsidiary Sales to BIR Books.

ClickUpBookkeepingDocument ManagementData Entry

CSR

FedEx

Jun 2020 - Dec 2022

Job Responsibilities:

Tracked customer's packages and scheduled pick ups

Phone Support

CSR

Teleperformance

Jun 2017 - Dec 2019

Job Responsibilities:

helped customers understand their phone bill whether for business or personal account in Sprint

Phone SupportTechnical SupportTicket ManagementEmail SupportData EntrySalesforce

Marketing Specialist

Red Sky Comms Inc

Oct 2015 - Jun 2016

Job Responsibilities:

Qualified Californian homeowners for Solar Panels

Phone SupportB2B SalesCold CallingLead Generation

CSR

ePerformax

Mar 2015 - Oct 2015

Job Responsibilities:

provided phone numbers to customers

Phone Support

Quick Stats

Age33 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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