gwyneth

Virtual Assistant, Lead Generation specialist, Admin Support

gwyneth

700/mo
Davao city, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Versatile customer service, technical support, and marketing professional with hands-on experience in e-commerce, telecommunications, healthcare operations, and B2B lead generation. Skilled in resolving complex customer escalations, troubleshooting connectivity issues, managing billing inquiries, and executing social media outreach. Combines strong communication skills with a background in Marketing Management to deliver exceptional client care, maintain brand presence, and support operational e...

Top Skills

Email Support · 1 yearLive Chat Support · 1 yearTechnical Support · 1 yearTicket Management · 1 yearAmazon Seller Central · <1 year

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Technical SupportIntermediate
Ticket ManagementIntermediate
ZendeskBeginner
CrispBeginner

E-commerce & Marketplace

Order ProcessingBeginner
Product Listing OptimizationBeginner
TikTok ShopBeginner
Amazon Seller CentralBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
B2C SalesBeginner
Cold CallingBeginner
Sales Funnel ManagementBeginner
Cold Email OutreachBeginner
SalesforceBeginner
Zoho CRMBeginner
PipedriveBeginner
Apollo.ioBeginner
Hunter.ioBeginner

Virtual Assistance & Admin

Data EntryBeginner
Email ManagementBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner

Work Experience

Lead generation specialist(Part-time)

Superior Pro Roofs

May 2026 - Aug 2026

B2C SalesB2B SalesCold CallingLead GenerationSales Funnel ManagementZoho CRMSalesforceApollo.ioAsanaCalendlyData EntryEmail ManagementPipedriveCold Email Outreach

AT&T-B2B Lead generation specialist

Teleperformance

Oct 2025 - Apr 2026

Order ProcessingLead GenerationB2B SalesCold CallingB2C SalesSalesforceApollo.ioEmail ManagementData Entry

Comcast Technical Support & Sales

Teleperformance

Jan 2025 - Oct 2025

Email SupportTechnical SupportB2C Sales

Advisor 1 Escalations Team

Concentrix

Jun 2024 - Jan 2025

Live Chat SupportTicket ManagementEmail SupportCrispOrder Processing

Customer Service Representative (AMAZON)

Ibex Global

Dec 2023 - Jun 2024

Email SupportTechnical SupportCrispOrder ProcessingAmazon Seller CentralProduct Listing OptimizationTicket Management

Quick Stats

Age20 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

University of Mindanao

2023 - 2024