Virtual Assistant/Administrative Assistant/Customer SupportVirtual Assistant/Administrative Assistant/Customer Support
Grace
ID Verified$600
per month
($3/hour)
Profile Description
Detail-oriented and proactive Administrative and Customer Support Professional with over 3 years of experience providing virtual assistance, customer service, appointment scheduling, email and calendar management, and administrative support in remote and fast- paced environments. Skilled at managing high-volume customer interactions via phone, email, and chat while maintaining accuracy, professionalism, and confidentiality. Experienced in coordinating schedules, handling data entry, conducting r...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Sales & Business Development
Marketing & Growth
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Human Resources
Work Experience
Sales & Business Growth Partner
Denidel
Jan 2025 - Present
Job Responsibilities:
Developed revenue growth strategies aligned with business objectives Improved sales processes and customer acquisition strategies Drove initiatives to increase revenue and market share Provided actionable insights to enhance productivity and profitability
Sales & Marketing Officer
Jano outfits
Sep 2024 - Present
Job Responsibilities:
Responded to customer inquiries through phone, email, and social media. Resolved customer concerns professionally while maintaining high customer satisfaction. Managed customer information accurately using digital systems. Built strong long-term customer relationships through excellent communication. Coordinated customer follow-ups to ensure timely service.
Virtual assistant
individual
Jan 2024 - Present
Job Responsibilities:
Managed communications for multiple clients through phone and email while maintaining timely responses and a high standard of professionalism Coordinated daily appointments and calendar schedules, helping maintain an organized workflow and reducing scheduling conflicts. Maintained accurate records and updated databases with attention to detail. Prioritized multiple tasks while meeting strict deadl...
Quick Stats
Certifications
Education
Certificate
ALX Academy
2026 - 2026
High-school
St Mary's Runda
2021 - 2023