Glesie

Customer Service Representative

Glesie

ID Verified
900/mo
Indang Cavite , Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Detail-oriented Healthcare Financial Insurance Account Specialist with 1 year of experience handling insurance verification, claims processing, billing and invoice checking.

Top Skills

Accounts Payable/Receivable · <1 yearB2B Sales · <1 yearBookkeeping · <1 yearCanva · <1 yearCapCut · <1 year

Skills & Expertise

AI & Automation

Copy.aiBeginner
ZapierBeginner

Content & Writing

Email CopywritingBeginner

Customer Success

Email SupportBeginner
Phone SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner

Data & Analytics

Excel (Advanced)Beginner

Design & Creative

CanvaBeginner
CapCutBeginner
Color GradingBeginner

E-commerce & Marketplace

ShopifyBeginner
Order ProcessingBeginner

Finance & Accounting

Accounts Payable/ReceivableBeginner
Financial ReportingBeginner
Tax PreparationBeginner
BookkeepingBeginner

Marketing & Growth

Google AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
TikTok AdsBeginner
ChatGPT for MarketingBeginner

Sales & Business Development

B2B SalesBeginner
SalesforceBeginner

Work Experience

Customer Service Representative

Optum Global Solutions

Oct 2024 - Dec 2025

Key Achievements:

Improved workflow efficiency by streamlining processes Consistently met or exceeded performance and quality targets Recognized for reliability, accuracy, and attention to detail Contributed to increased customer satisfaction and reduced errors

Excel (Advanced)Technical SupportEmail SupportTicket ManagementPhone SupportEmail Copywriting

Quick Stats

Age38 years
English LevelConversational
ID VerificationVerified