Legal Virtual Assistant, Admin Assistant, Appointment SetterLegal Virtual Assistant, Admin Assistant, Appointment Setter
Glerine
ID Verified$1,300
per month
($7/hour)
Profile Description
A highly skilled customer service and quality officer with extensive experience in virtual assistance, specializing in the healthcare sector and legal firm. Proficient in medical summarization, coding, and payment processes, I bring a unique blend of technical expertise and interpersonal skills to ensure exceptional client experiences. My background in cleaning services as quality officer has honed me to multi task effectively, providing support in administrative tasks, social media engagement...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Real Estate Operations
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Quality officer/ Client Services
No Sweat Cleaning Australia
Jun 2024 - Jul 2026
Key Achievements:
1. Assist cleaners for day to day schedule, arrange schedule and assist on day to day issues 2. Send after clean photos to client daily. 3. Process invoice and posting payment in CRM 4. Assist with inbound and outbound call daily 5. Onboard client, hiring new cleaners 6. Respond to guest, provide details and resolve guest issue during their stay. 7. Does lead generation too, called business that may need cleaning for their house, business or company.
General Virtual Assistant
Joshua Evans Atty. at Law
Apr 2022 - Jun 2024
Key Achievements:
1. Reception (call, sms, chat, email support.) 2. Setting up appointments and calendar management Email and file management 3. Summarizing medical records and bills. 4. Calling medical providers and hospital to request and follow up on requests. 5. Bates labelling records for both defendant and plaintiff.
Appointment Setter | Caller | Lead Generator
Quettera Canada
Feb 2021 - Mar 2022
Key Achievements:
1. Do outbound calls for those leads that we got from KJJ website. 2. Generate Leads from KJJ Website. 3. Set up a schedule for the property manager to go to the address and to check on the property for eligibility for renting.
Billing, Sales, and Subject Matter Expert
Ibex Global Inc.
Jan 2017 - Feb 2021
Key Achievements:
1. Take inbound calls for AT&T and DirecTV residential customers. Process sales upsell or new connect service via inbound or outbound. 2. Assist new hired people to be endorsed to the production floor once they are ready. 3. Handles teams for almost a year. Responsibilities are taking supervisor calls, sending email as end of the day, doing team huddles or one-on-one coaching. In 2018 and 2019 ; awarded as VIP ( Very Important Performer – recognition was held at Shangri-La Mactan Cebu and Crimson Resort Station 0 in Boracay. Temporary Supervisor