Customer Service Representative, Account Receivable, SalesCustomer Service Representative, Account Receivable, Sales
glen
$800
per month
($5/hour)
Profile Description
Experienced customer service and sales professional with 10+ years of experience in finance, lending, collections, and account management, along with 2+ years in BPO customer service. Skilled in inbound and outbound calls, sales, customer support, account recovery, dental claims, billing, and handling escalations. Strong communicator with excellent problem-solving, multitasking, and relationship-building skills, seeking a long-term remote opportunity where I can contribute to team and business s...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Finance & Accounting
Marketing & Growth
Sales & Business Development
Work Experience
CSR, Sales Representative
Concentrix
Sep 2023 - Dec 2025
Key Achievements:
* Consistently provided high-quality customer service while handling high-volume inbound and outbound calls. * Successfully handled customer concerns, escalations, billing inquiries, account recovery, and insurance-related concerns. * Achieved sales and customer retention goals through effective communication, rapport building, and objection handling. * Managed multiple customer accounts and transactions accurately while maintaining attention to detail and compliance. * Successfully handled dental claims, billing, and accounts receivable tasks with accuracy and professionalism. * Built strong relationships with customers through empathy, active listening, and timely problem resolution. * Adapted quickly to fast-paced BPO environments, shifting schedules, new systems, and changing business requirements. * Contributed to team performance by sharing knowledge, supporting colleagues, and maintaining a strong work ethic.
CSR, Account Receivable
Sibs
Dec 2023 - Aug 2023
Key Achievements:
* Consistently provided high-quality customer service while handling high-volume inbound and outbound calls. * Successfully handled customer concerns, escalations, billing inquiries, account recovery, and insurance-related concerns. * Achieved sales and customer retention goals through effective communication, rapport building, and objection handling. * Managed multiple customer accounts and transactions accurately while maintaining attention to detail and compliance. * Successfully handled dental claims, billing, and accounts receivable tasks with accuracy and professionalism. * Built strong relationships with customers through empathy, active listening, and timely problem resolution. * Adapted quickly to fast-paced BPO environments, shifting schedules, new systems, and changing business requirements. * Contributed to team performance by sharing knowledge, supporting colleagues, and maintaining a strong work ethic.