glen

Customer Service Representative, Account Receivable, Sales

glen

ID Verified
800/mo
Asuncion, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced customer service and sales professional with 10+ years of experience in finance, lending, collections, and account management, along with 2+ years in BPO customer service. Skilled in inbound and outbound calls, sales, customer support, account recovery, dental claims, billing, and handling escalations. Strong communicator with excellent problem-solving, multitasking, and relationship-building skills, seeking a long-term remote opportunity where I can contribute to team and business s...

Skills & Expertise

Content & Writing

Customer Success

Finance & Accounting

Marketing & Growth

Sales & Business Development

Work Experience

CSR, Sales Representative

Concentrix

Sep 2023 - Dec 2025

Job Responsibilities:

* Consistently provided high-quality customer service while handling high-volume inbound and outbound calls. * Successfully handled customer concerns, escalations, billing inquiries, account recovery, and insurance-related concerns. * Achieved sales and customer retention goals through effective communication, rapport building, and objection handling. * Managed multiple customer accounts and trans...

CSR, Account Receivable

Sibs

Dec 2023 - Aug 2023

Job Responsibilities:

* Consistently provided high-quality customer service while handling high-volume inbound and outbound calls. * Successfully handled customer concerns, escalations, billing inquiries, account recovery, and insurance-related concerns. * Achieved sales and customer retention goals through effective communication, rapport building, and objection handling. * Managed multiple customer accounts and trans...

Quick Stats

Age37 years
GenderMale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

HIPAA Awareness Training — Handling Protected Health Information
Customer Service Excellence — Tier 1 Support
Home Improvement Appointment Setting — Flavio's 5-Step Playbook