customer supportcustomer support
georvaels
ID Verified600/mo
mombasa, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$600
per month
($3/hour)
Member since September 2026
Profile Description
Customer-focused professional with 3+ years of experience in customer service, technical support, and data annotation, with additional experience in banking, BPO, networking, and AI data operations. Skilled in handling customer inquiries, troubleshooting technical issues, resolving complaints, maintaining accurate records, and working with customer and operational data while following established policies and procedures.
Top Skills
AI Agent Development · <1 yearAirbnb · <1 yearAirtable · <1 yearAWS Bedrock · <1 yearBasecamp · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
GitHub CopilotBeginner
Copy.aiBeginner
AI Agent DevelopmentBeginner
OpenAI APIBeginner
Google Vertex AIBeginner
AWS BedrockBeginner
Data LabelingBeginner
Content & Writing
Blog WritingBeginner
CopywritingBeginner
Creative WritingBeginner
SEO Content WritingBeginner
Technical WritingBeginner
ScriptwritingBeginner
Customer Success
Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Video SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
FreshdeskBeginner
CrispBeginner
Customer.ioBeginner
LiveChatBeginner
Help ScoutBeginner
IntercomBeginner
Data & Analytics
Excel (Advanced)Beginner
Python (Pandas/NumPy)Beginner
SQLBeginner
Power BIBeginner
Google Sheets (Advanced)Beginner
Data VisualizationBeginner
DatabricksBeginner
Real Estate Operations
MLS ManagementBeginner
Real Estate ListingBeginner
AirbnbBeginner
Review & Reputation ManagementBeginner
E-commerce & Marketplace
ShopifyBeginner
eBayBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
NotionBeginner
JiraBeginner
CodaBeginner
LinearBeginner
Monday.comBeginner
ClickUpBeginner
AirtableBeginner
BasecampBeginner
Quick Stats
Age25 years
English LevelBasic
Other Languages
SwahiliFluent
EnglishBasic
ID VerificationVerified