Admin Virtual Assistant| Customer Support| ResearchAdmin Virtual Assistant| Customer Support| Research
Fadzai
500/mo
Zimbabwe
Looking for Full-time
10 hours/day
Availability: US timezone
$500
per month
($3/hour)
Member since September 2026
Profile Description
Administrative and customer service professional with experience supporting university departments and the insurance industry in office administration, research support, client service, and records management. I am experienced in coordinating schedules, preparing reports and documentation, maintaining accurate databases, handling confidential information, and responding to customer enquiries. I am well versed in policy administration, research coordination, data entry, compliance documentation, ...
Top Skills
Account Management · <1 yearAirtable · <1 yearApollo.io · <1 yearAsana · <1 yearB2B Sales · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
FreshdeskBeginner
LiveChatBeginner
CrispBeginner
Customer.ioBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Travel PlanningBeginner
Email ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
BardeenBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
AirtableBeginner
Monday.comBeginner
ClickUpBeginner
JiraBeginner
Sales & Business Development
B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Account ManagementBeginner
Warm Outreach & Appointment SettingBeginner
Cold CallingBeginner
SalesforceBeginner
Zoho CRMBeginner
PipedriveBeginner
Apollo.ioBeginner
ZoomInfoBeginner
Work Experience
Customer Service Representative
OmniContact International
May 2019 - Jun 2021
Email SupportPhone SupportLead ManagementTicket ManagementTravel PlanningZendeskEmail ManagementDocument ManagementData EntryResearch & Information GatheringMeeting CoordinationCalendlyAsanaLead GenerationCold CallingCold Email OutreachSalesforceZoho CRMWarm Outreach & Appointment Setting
Quick Stats
Age32 years
English LevelFluent
ID VerificationNot verified