Virtual Assistant , Customer Service, Social Media ManagerVirtual Assistant , Customer Service, Social Media Manager
Ewane
$2,000
per month
($11/hour)
Profile Description
Work Preferences & Professional Summary I am a highly motivated and detail-oriented professional with experience in virtual assistance, customer support, sales, lead generation, and administrative support. I have a strong background in handling real-time communication, managing client interactions, and supporting business operations in fast-paced remote environments. I specialize in cold calling, appointment setting, chat support, and CRM management, with a results-driven approach focused on b...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Data & Analytics
E-commerce & Marketplace
Real Estate Operations
Virtual Assistance & Admin
Sales & Business Development
Work Experience
Virtual Assistant
Beker Laboratory
Dec 2023 - Dec 2025
Job Responsibilities:
Implemented new organizational systems, improving overall efficiency by 15%. Utilized project management software to track progress and ensure timely completion of tasks. Developed and maintained strong relationships with clients and vendors, fostering positive and productive partnerships. Managed multiple projects simultaneously, prioritizing tasks and meeting deadlines effectively. Provided tech...
Virtual Assistant
Dr Anita's Consultancy
Jan 2023 - Dec 2025
Job Responsibilities:
Email management Calendar management Scheduling calls and appointment setter Managed multiple projects simultaneously, prioritizing tasks and meeting deadlines effectively. Utilized project management software to track progress and ensure timely completion of tasks. Researched and booked travel arrangements, negotiated discounts saving the company 10% on travel costs. Managed social media accounts...
Customer Support
Premier Beauty Clinic
Dec 2024 - Nov 2025
Job Responsibilities:
SEO Manager Responds to customers emails and inquires Creating leads to generate sale Google and Social Media ads Reduced average ticket resolution time by 22% by improving ticket routing processes. Improved Customer Satisfaction Scores by 12% within one quarter. Provided after-hours and weekend support as needed, ensuring customer needs were met. Served as a liaison between customers and interna...
Data Entry / Customer Support
Speedy Drop Logistics
Jul 2024 - Dec 2024
Job Responsibilities:
Entered and updated customer information with 99.9% accuracy, maintaining data integrity. Provided exceptional customer support via phone, email, and chat, resolving inquiries efficiently and effectively. Processed orders and invoices accurately, ensuring timely fulfillment and payment. Managed and organized large volumes of data, ensuring easy retrieval and analysis. Responded to customer inquiri...
Quick Stats
Certifications
Education
Bachelor's Degree
university of buea cameroon
2019 - 2021