Customer Support| Real Estate VA| Customer Success| QACustomer Support| Real Estate VA| Customer Success| QA
Eugene
ID Verified$1,750
per month
($10/hour)
Profile Description
Detail-oriented and results-driven professional with experience as a Workforce Manager, Real Estate Virtual Assistant and Property Listing Specialist. Skilled in workforce planning, operational efficiency, client support, and real estate transaction management. Adept at optimizing team performance, managing property listings, and providing administrative support to enhance business growth. Seeking to leverage my diverse skill set and real estate knowledge in a dynamic organization where I can co...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Real Estate Operations
Sales & Business Development
Work Experience
Customer Success Manager
Tallbridge Real Estate
May 2024 -
Job Responsibilities:
Develop and maintain strong relationships with customers, acting as their point of contact. • Onboard new customers/Sellers. • Monitor customer health and satisfaction through regular check-ins, feedback collection, and proactive engagement. • Collaborate with internal teams to address customer inquiries, resolve issues, and implement improvements. • Create and manage property listings across mult...
Reporting/ Marketing Coordinator/SMM
Tallbridge Real Estate
Sep 2020 - May 2024
Job Responsibilities:
• Responsible in Data Gathering, analyzing & building reports • List Building, Skip Tracing for Cold Callers • Maintain Company Scorecard on a weekly, Monthly, Quarterly basis. • Track and manage the marketing budget, ensuring all expenses are recorded and aligned with allocated resources. • Maintain and update the company’s marketing calendar, ensuring all campaigns and activities are on track. •...
WORKFORCE MANAGER
Sitel Phils Corporation
Jul 2018 - Sep 2020
WORKFORCE COORDINATOR/SCHEDULER
Sitel Phils Corporation
Aug 2008 - Jul 2018
REAL TIME ANALYST
Sitel Phils Corporation
Jul 2006 - May 2008
TECHNICAL SUPPORT REPRESENTATIVE
Client Logic
Aug 2005 - Jul 2006
Quick Stats
Education
Bachelor's Degree
Tarlac State University
1999 - 2003