Executive Assistant and Customer Service ProfessionalExecutive Assistant and Customer Service Professional

Versatile and results-driven customer service and administrative professional with over 10 years of experience in inbound sales, client support, and virtual assistance. Proven ability to manage multiple inquiries simultaneously, coordinate cross-functional tasks, and deliver excellent customer experiences. Skilled in CRM systems, process improvement, and converting inbound leads into sales through proactive engagement. Experienced in guiding customers from inquiry to follow-up and conversion.