Customer Service & Virtual Assistant | 19 Years ExperienceCustomer Service & Virtual Assistant | 19 Years Experience

Emma

ID Verified

1,056/mo

Bantayan Island Cebu, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$1,056

per month

($6/hour)

Member since July 2026

Profile Description

Customer service and virtual assistant professional with 19 years of experience supporting U.S.-based clients across healthcare, insurance, real estate, and e-commerce. Skilled in phone, chat, and email support, appointment scheduling, case management, and CRM documentation. Reliable, detail-oriented, and experienced working night shifts in fast-paced remote environments.

Top Skills

Phone Support · 10 yearsCrisp · 2 yearsTechnical Support · 2 yearsAmazon Seller Central · 1 yearB2B Sales · 1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportExpert

Technical SupportIntermediate

CrispIntermediate

Live Chat SupportIntermediate

Email SupportBeginner

E-commerce & Marketplace

Amazon Seller CentralIntermediate

Order ProcessingBeginner

Order FulfillmentBeginner

Product Listing OptimizationBeginner

Inventory ManagementBeginner

DropshippingBeginner

Real Estate Operations

Real Estate ListingBeginner

Sales & Business Development

B2B SalesIntermediate

B2C SalesIntermediate

Cold CallingBeginner

Lead GenerationBeginner

Warm Outreach & Appointment SettingBeginner

SalesforceBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner

Email ManagementBeginner

Executive Assistant ServicesBeginner

Data EntryBeginner

CalendlyBeginner

AirtableBeginner

Quick Stats

Age40 years

English LevelFluent

ID VerificationVerified