Edmund

Virtual Assistant

Edmund

ID Verified
1400/mo
Santa Rosa, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Seasoned Customer Success and Technical Support professional with 15+ years of experience delivering high-quality support, onboarding, and client retention across SaaS, e-commerce, and telecom environments. Skilled Virtual Assistant with advanced CRM expertise, strong communication skills, and a proven record of reducing churn, improving onboarding success, and maintaining top-tier customer satisfaction.

Top Skills

Amazon FBA · <1 yearBigCommerce · <1 yearDropshipping · <1 yeareBay · <1 yearFacebook Marketplace · <1 year

Skills & Expertise

E-commerce & Marketplace

ShopifyBeginner
BigCommerceBeginner
eBayBeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner
Print on DemandBeginner
DropshippingBeginner
Inventory ManagementBeginner

Marketing & Growth

GoHighLevelBeginner
Google AdsBeginner
SEO (Technical & Content)Beginner

Sales & Business Development

SalesforceBeginner
Zoho CRMBeginner

Quick Stats

Age40 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
🔒