Customer Support Specialist

Cheruto

2,200/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU timezone

Profile Description

I am passionate about building trust through conversations. Whether I am helping a customer solve a problem, qualifying a potential client, or supporting a growing business, I believe the best results come from listening first, asking thoughtful questions, and creating an experience that people remember. My background combines customer support, digital marketing, and engineering, giving me a unique balance of empathy, analytical thinking, and structured problem-solving. I am someone who enjoys l...

Top Skills

B2C Sales · 3 yearsB2B Sales · 2 yearsLead Generation · 2 yearsNotion · 2 yearsSales Funnel Management · 2 years

Skills & Expertise

Sales & Business Development

B2C SalesAdvanced
B2B SalesIntermediate
Lead GenerationIntermediate
Sales Funnel ManagementIntermediate
Sales PresentationsBeginner
Linkedin OutreachBeginner
Warm Outreach & Appointment SettingBeginner
Proposal WritingBeginner
Account ManagementBeginner

Virtual Assistance & Admin

NotionIntermediate
TrelloIntermediate
CalendlyBeginner
Email ManagementBeginner

Customer Success

Social Media SupportBeginner
Email SupportBeginner

Data & Analytics

Power BIBeginner
Excel (Advanced)Beginner

Design & Creative

CanvaBeginner
Social Media GraphicsBeginner
CapCutBeginner

E-commerce & Marketplace

Inventory ManagementBeginner
Order ProcessingBeginner
Order FulfillmentBeginner

Marketing & Growth

HubSpotBeginner

Quick Stats

Age29 years
English LevelFluent
ID VerificationNot verified