Customer Support SpecialistCustomer Support Specialist
Cheruto
2,200/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU timezone
$2,200
per month
($13/hour)
Member since July 2026
Profile Description
I am passionate about building trust through conversations. Whether I am helping a customer solve a problem, qualifying a potential client, or supporting a growing business, I believe the best results come from listening first, asking thoughtful questions, and creating an experience that people remember. My background combines customer support, digital marketing, and engineering, giving me a unique balance of empathy, analytical thinking, and structured problem-solving. I am someone who enjoys l...
Top Skills
B2C Sales · 3 yearsB2B Sales · 2 yearsLead Generation · 2 yearsNotion · 2 yearsSales Funnel Management · 2 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Sales & Business Development
B2C SalesAdvanced
B2B SalesIntermediate
Lead GenerationIntermediate
Sales Funnel ManagementIntermediate
Sales PresentationsBeginner
Linkedin OutreachBeginner
Warm Outreach & Appointment SettingBeginner
Proposal WritingBeginner
Account ManagementBeginner
Virtual Assistance & Admin
NotionIntermediate
TrelloIntermediate
CalendlyBeginner
Email ManagementBeginner
Customer Success
Social Media SupportBeginner
Email SupportBeginner
Data & Analytics
Power BIBeginner
Excel (Advanced)Beginner
Design & Creative
CanvaBeginner
Social Media GraphicsBeginner
CapCutBeginner
E-commerce & Marketplace
Inventory ManagementBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
Marketing & Growth
HubSpotBeginner
Quick Stats
Age29 years
English LevelFluent
ID VerificationNot verified