Cherry

Customer service representative

Cherry

350/mo
Davao City , Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I'm excited to apply for the Customer Service Representative role! With my excellent communication skills and experience in handling voice, chat, and email support, I'm confident I can provide top notch service to your customers. I'm a patient listener, empathetic, and always strive to resolve issues efficiently. My adaptability and positive attitude enable me to thrive in fast paced environments. I'm eager to learn and grow with your team!

Skills & Expertise

Virtual Assistance & Admin

CalendlyBeginner
AsanaBeginner
Monday.comBeginner
TrelloBeginner
BasecampBeginner

Customer Success

LiveChatAdvanced
CrispIntermediate
ZendeskIntermediate

Data & Analytics

Power BIAdvanced

Design & Creative

CanvaBeginner
CapCutBeginner

Finance & Accounting

Human Resources

Real Estate Operations

Sales & Business Development

Work Experience

Customer service representative

Concentrix

Nov 2016 - Oct 2020

Job Responsibilities:

One of my key achievements was resolving a complex customer complaint via email, which led to a glowing feedback from the customer and a retention of a major account. I effectively troubleshooted the issue, provided a personalized solution, and ensured the customer's concerns were addressed, resulting in a 5-star rating.

SalesforceTechnical TrainingCalendar ManagementEmail Management

Researcher

Survey Sampling International

Aug 2016 - Nov 2016

Job Responsibilities:

One of my key achievements was talking to an irate client in a timely manner.

Phone Support

Quick Stats

Age35 years
GenderFemale
English LevelConversational
ID VerificationNot verified