Customer service representativeCustomer service representative
Cherry
$350
per month
($2/hour)
Profile Description
I'm excited to apply for the Customer Service Representative role! With my excellent communication skills and experience in handling voice, chat, and email support, I'm confident I can provide top notch service to your customers. I'm a patient listener, empathetic, and always strive to resolve issues efficiently. My adaptability and positive attitude enable me to thrive in fast paced environments. I'm eager to learn and grow with your team!
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Specialized Skills
Virtual Assistance & Admin
Customer Success
Data & Analytics
Design & Creative
Finance & Accounting
Human Resources
Marketing & Growth
Real Estate Operations
Sales & Business Development
Work Experience
Customer service representative
Concentrix
Nov 2016 - Oct 2020
Job Responsibilities:
One of my key achievements was resolving a complex customer complaint via email, which led to a glowing feedback from the customer and a retention of a major account. I effectively troubleshooted the issue, provided a personalized solution, and ensured the customer's concerns were addressed, resulting in a 5-star rating.
Researcher
Survey Sampling International
Aug 2016 - Nov 2016
Job Responsibilities:
One of my key achievements was talking to an irate client in a timely manner.