Virtual AssistantVirtual Assistant

Key Achievements:

• Managed calendar logistics, handled appointment scheduling, and coordinated follow-ups for psychiatric providers and clients. • Ensured strict HIPAA compliance by executing client consent documentation and secure data protocols. • Handled insurance verification workflows efficiently using the Headway platform. • Coordinated prescription actions, pharmacy outreach, and prior authorization requests for providers and clients.

Key Achievements:

• Managed administrative and customer service workflows for property management operations, including handling inquiries via phone, email, and SMS. • Handled calendar coordination for Airbnb and VRBO properties, managing owner blocks, maintenance holds, and deep cleaning schedules. • Performed real estate lead generation, skip tracing, property research, and comparative market analysis (CMA). • Executed script-driven cold calling workflows, gauged seller motivation, and logged records into a Podio CRM. • Managed property maintenance logistics by creating and processing work orders efficiently. • Maintained basic social media channels using Hootsuite and Canva to create and schedule content.