Carmina

Healthcare Virtual Assistant | E-Commerce Support Specialist

Carmina

ID Verified
700/mo
Mandaluyong, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced Virtual Assistant with over 10 years of experience supporting customers, healthcare providers, and business operations. My background includes healthcare support, provider outreach, customer service, data entry, and administrative assistance. I'm comfortable handling multiple tasks, communicating with different stakeholders, maintaining accurate records, and resolving issues in fast-paced environments. I'm known for being dependable, organized, and proactive, and I take pride in deli...

Skills & Expertise

E-commerce & Marketplace

DropshippingIntermediate
GorgiasIntermediate
Order ProcessingIntermediate
ShopifyBeginner
BigCommerceBeginner
WooCommerceBeginner

Customer Success

Lead ManagementIntermediate
ZendeskIntermediate
Technical SupportIntermediate
CrispIntermediate

Data & Analytics

Design & Creative

CanvaIntermediate

Finance & Accounting

Specialized Skills

Telehealth SupportIntermediate

Work Experience

Provider Outreach Coordinator {VA}

Advanced Pharmacy

Jun 2025 - Jun 2026

Phone SupportEmail SupportExcel (Advanced)Google Sheets (Advanced)Data EntryDocument Management

Data Processor II | POC

Engie Impact Philippines

Oct 2021 - Apr 2025

Excel (Advanced)Lead ManagementGoogle Sheets (Advanced)Data EntryAccounts Payable/ReceivableEmail ManagementDocument Management

Service Desk Analyst

Converge ICT Solutions, Inc.

May 2021 - Oct 2021

Live Chat SupportPhone SupportEmail SupportTechnical SupportTicket ManagementExcel (Advanced)Google Sheets (Advanced)Data EntryEmail ManagementDocument Management

Customer Service Representative

Alorica Philippines

Nov 2020 - May 2021

Phone SupportDocument Management

Customer Service Representative | Cashier

Amway Philippines

Aug 2019 - Sep 2020

Phone SupportEmail SupportExcel (Advanced)Google Sheets (Advanced)Data EntryEmail ManagementDocument Management

Data Encoder | POC

Viatron Systems, Inc.

Apr 2018 - Jun 2019

Data EntryLead Management

Office/Admin Assistant

UBER Systems, Inc.

Aug 2015 - Feb 2018

Excel (Advanced)Data EntryEmail ManagementCalendar ManagementDocument ManagementMeeting CoordinationGoogle Sheets (Advanced)

Quick Stats

Age29 years
GenderFemale
English LevelFluent
ID VerificationVerified