Brian

Account Manager. Customer Success Manager. Relationship Mana

Brian

1,700/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I possess over 7 years of work experience in Relationship Building and Management, Customer Service, Handling of Outbound Calls in a Call Centre Set Up. People Management and Customer Retention.

Skills & Expertise

Customer Success

Content & Writing

E-commerce & Marketplace

Marketing & Growth

Google AdsAdvanced

Work Experience

Sales Associate/Customer Service Officer

Emirates National Bank of Dubai

Jul 2022 - Jan 2025

Job Responsibilities:

Handled Outbound calls effectively pitching to customers about available bank products and services Handled all customers' queries on phone on products and services Trained customers on how to use latest technology to access bank products and services Welcomed new customers to the bank Engaged new and existing customers to build long term relationships Effectively communicated with customers to un...

Email SupportPhone SupportEmail CopywritingScriptwritingB2C SalesLead GenerationCold CallingNegotiationAccount ManagementSales Presentations

Quick Stats

Age43 years
GenderMale
English LevelFluent
ID VerificationNot verified