Executive Assistant, Medical and Real EstateExecutive Assistant, Medical and Real Estate

Key Achievements:

● Scaled a real estate agency from startup to a five-member team, generating over KES 2.5 million in annual commission revenue. ● Successfully closed more than 80 property transactions through strategic lead generation, client relationship management, and disciplined follow-up systems. ● Managed the complete sales lifecycle from prospecting and consultations to negotiations, contract execution, and transaction closing. ● Implemented CRM-driven lead tracking and pipeline management processes that improved lead response times and increased conversion opportunities. ● Developed strong referral and repeat-business channels, resulting in consistent client retention and recurring sales opportunities. ● Conducted market research and property valuation analysis to advise clients on investment decisions and pricing strategies. ● Led, trained, and coached sales agents on client engagement, objection handling, follow-up strategies, and closing techniques.

Key Achievements:

● Led a team of seven Medical Representatives across three territories, increasing regional sales revenue from KES 14 million to KES 21 million. ● Consistently achieved over 90% of quarterly sales targets while maintaining strong customer retention and territory expansion. ● Earned national recognition as Top Territory Manager three times for exceptional sales performance. ● Spearheaded successful market launches of Ibucap and Hemoforce brands, driving monthly territory sales exceeding KES 500,000 per product line. ● Concurrently provided remote medical virtual support to two US-based physicians, coordinating patient scheduling, appointment confirmations, calendar management, and telehealth support activities. ● Managed patient records, appointment workflows, and administrative documentation using CRM and healthcare management systems. ● Supported medical billing and insurance verification processes through patient information review, demographic validation, and documentation management.