Arian

Chargeback & Dispute Expert, Executive VA, Construction VA

Arian

ID Verified
1,300/mo
Masbate City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated and detail-oriented Virtual Assistant and Customer Support Professional with 12 years of experience handling customer service, administrative support, scheduling, dispatching, invoicing, email management, and CRM systems. Experienced in supporting construction, real estate, eCommerce, and service-based businesses. Skilled in tools such as QuickBooks, Acumatica, G Suite, Slack, Microsoft Teams, [link hidden], Freshdesk, and HelpScout. Strong background in inbound and outbound calls, dis...

Skills & Expertise

Customer Success

E-commerce & Marketplace

eBayExpert
ShopifyAdvanced
WordPressBeginner

Finance & Accounting

XeroBeginner
QuickBooksBeginner
FreshBooksBeginner

Real Estate Operations

Sales & Business Development

B2B SalesAdvanced
SalesforceAdvanced
Cold CallingAdvanced
PipedriveIntermediate
Zoho CRMBeginner

Specialized Skills

Work Experience

National Dispatcher

Smith and Long

Feb 2025 - Feb 2026

Job Responsibilities:

Efficiently created and billed work orders while verifying subcontractor invoices, ensuring 100% accuracy in Acumatica. Dispatched technicians for emergency after-hours calls, maintaining timely communication with clients and improving response times. Secured client approvals for after-hours billing increases, contributing to accurate revenue tracking. Answered and directed phone calls, scheduled...

Technical SupportPhone SupportEmail SupportTicket Management

Quick Stats

Age39 years
GenderFemale
English LevelFluent
ID VerificationVerified