Operations & Customer Support AssociateOperations & Customer Support Associate

Annjoy

800/mo

Kenya

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$800

per month

($5/hour)

Member since November 2025

Profile Description

Customer Support Experienced in handling customer inquiries through email, chat, and ticketing systems while providing clear and timely resolutions. Key skills:- -Ticket management (CRM & chat) -Issue resolution & follow-ups -Professional communication -Maintaining SLAs & quality standards Operations: Skilled in supporting daily operations, coordinating updates, and working with cross-functional teams to keep processes efficient. Key skills:- -Incident & maintenance communication -Workflow co...

Top Skills

Inventory Management · 3 yearsOrder Processing · 3 yearsProduct Listing Optimization · 3 yearsSocial Media Support · 3 yearsEmail Support · 2 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

E-commerce & Marketplace

ShopifyIntermediate

Product Listing OptimizationAdvanced

Order ProcessingAdvanced

Print on DemandIntermediate

Inventory ManagementAdvanced

DropshippingBeginner

eBayBeginner

Customer Success

Live Chat SupportIntermediate

Phone SupportIntermediate

Email SupportIntermediate

Ticket ManagementIntermediate

Technical SupportIntermediate

ZendeskIntermediate

Social Media SupportAdvanced

LiveChatIntermediate

Data & Analytics

Google Sheets (Advanced)Intermediate

Virtual Assistance & Admin

JiraIntermediate

Personal Assistant ServicesIntermediate

Quick Stats

Age91 years

English LevelFluent

ID VerificationNot verified